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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9815012174
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9815012174
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Excellent experience

Reviewed: Sun, Jan 15, 2023
About Hertz: 9.0 /10
The car was excellent, the pick up from Auckland was seamless but the drop off at Wellington Airport was difficult as the rental drop off area wasn’t signposted, the Hertz staff eventually resolved it but it took a lot longer than it should.
About QEEQ: 10.0 /10
The whole process was simple & went without a hitch.
Small SUV | Kia Sportage or similar

Relevant Reviews on Hertz AUCKLAND APT

Gene Albert

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Reviewed: Tue, Feb 27, 2018
“Two Days in North Island, New Zealand, Then Fly to South Island”
About Hertz: 6.0 /10
Very slow and extremely inefficient. There were only two people ahead of me in line, but it took over half an hour. The lady said they were too busy today. Let's see how this efficiency works in socialist China!
About QEEQ: 10.0 /10

Lillian Scripps

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Reviewed: Fri, Oct 9, 2015
About Hertz: 10.0 /10
Big company, prominently located at the airport, very convenient.
About QEEQ: 8.0 /10

Kimberley Howell(s)

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Reviewed: Tue, Dec 22, 2015
About Hertz: 6.0 /10
Firstly, the deposit hasn't been refunded yet! Secondly, I rented the car for one day and chose the full tank option, thinking they would deduct according to consumption, but they only refunded a certain percentage of the remaining fuel. The front desk didn't inform us about this when we booked. Frustrating. However, the service attitude was quite good. Just be cautious, everyone.
About QEEQ: 10.0 /10

Josephine Chaucer

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Reviewed: Mon, Jan 4, 2016
About Hertz: 10.0 /10
Very good, they have a store right at the airport, so you can rent a car without leaving the airport. Quite nice.
About QEEQ: 10.0 /10

Christ Austen

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Reviewed: Sat, Aug 27, 2016
About Hertz: 8.0 /10
The service at the airport location was average. Initially, the staff's English wasn't very fluent, and they seemed somewhat inattentive. However, the lady at the Picton location had a great attitude, was patient, and intentionally spoke slower in English. Kudos to her!

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