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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
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+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
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+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3667343059
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3667343059
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Jucy, Cairns Car Rental

Jucy 2000+ ratings, 16 reviews

Cairns, Queensland, Australia

7.4 / 10 Good

Jucy - Cairns Information, Car Rental Instructions & Policies

Store Location

55 Dutton Street, Portsmith

Telephone

1800 150 850

Pickup from Branch or Car Park & After Hours Pickup

The Jucy - Cairns car rental location is located out of the airport

Here’s what you need to do to get yours during our business hours: Once you’ve got your luggage, give us a call on 1800 150 850. Press 1 and follow the prompts, to book your spot. For both the domestic and international terminals, exit the airport and follow the signs to the courtesy coach pick up area.  If you’re already in town, it’s approximately $10 in an Uber, or you can reach us on foot in about 20 minutes. JUCY currently has all after hours pickups suspended- you must collect the vehicle the during office hours

Return to the Store, Car Park or Key Box & After Hours Return

AIRPORT DROP OFF Drive your car rental to our JUCY Cairns branch at 55 Dutton Street, Portsmith. We recommend adding a 45-minute buffer to your journey time. If you’re heading to the airport, hop on our next free shuttle ride. Our last bus leaves at 3.30pm on weekdays and 1.30pm on weekends.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -14:00
09:00 -16:00
09:00 -16:00
09:00 -16:00
09:00 -16:00
09:00 -16:00
09:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

22 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original Driving License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original Driving License + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
AUD 2/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 10/day
capped at AUD 160
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Kangaroo Island, Magnetic Island, Phillip Island
In terms of travelling there, most of the roads are sealed however there are areas where the roads are unsealed and we have some rules you need to be aware of if you do take your JUCY wheels there. If you take your vehicle on any off-road activities or conditions, including on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete) then our excess reduction cover does not provide cover should anything happen. Off-road conditions include: fire trails, beaches, sand, tracks, fields or paddocks. The only exception to this is reasonable use of access roads to recognized commercial campgrounds. To find out more, refer to the terms and conditions. If there is any damage incurred to the vehicle on the ferry, our excess reduction cover stands void.

Paid:

Depending on which islands to bring the rental cars to, policies differ:
Representative Car Models Charges

North Stradbroke Island

AUD 62 per day

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island

Excess

Collision Damage Waiver Excess:

AUD 3000

Third Party Liability Excess:

AUD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.9 mi from Cairns Airport

Railway Stations

0.2 mi from Cairns Railway Station

Hotels

0.2 mi from Mid City Luxury Suites

0.2 mi from Il Centro Apartment Hotel

0.2 mi from The Jack Backpackers

FIND ME A CHEAP RENTAL
Map view of Jucy Store Location
coordinates: -16.9285655 145.7743695

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 7.4 / 10 Good

  • Vehicle condition: 6.6
  • Vehicle cleanliness: 7.6
  • Spaciousness: 7.7
  • Counter staff: 8.1
  • Pick-up location: 7.1
  • Drop-off location: 7.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • P.Kelly

    Cairns

    9 /10 Excellent

    Reviewed: Thursday, February 29, 2024

    Excellent valve Great staff
    Read More >
  • A.Maaso

    Cairns

    8.3 /10 Very good

    Reviewed: Thursday, February 29, 2024

    There was some confusion if I was covered with insurance or not, and my card had a $3000 reservation for a week. But aok in the end.
    Read More >
  • K.Kumar

    Cairns

    7.7 /10 Good

    Reviewed: Thursday, February 29, 2024

    Nopes. Old car for 4 days with unusual sounds at times made me feel scared.
    Read More >
  • Anonymous

    Cairns

    7.7 /10 Good

    Reviewed: Thursday, February 29, 2024

    Definitely a budget operation. All the cars I had the opportunity to hire had plenty of knocks to them. If you are used to premium car hire operators with new, good condition vehicles Jucy may not be the best choice for you.
    Read More >
  • Samantha

    Cairns

    7.7 /10 Good

    Reviewed: Thursday, February 29, 2024

    The car was quite old but anyway the price is cheap. What you pay is what you get. Upon arrival, I tried to call the hotline several times for airport pick-up but no luck, I had to take uber to go to the location and pay $34, it was quite disappointing at the beginning but after raising the concern with the staff, they arranged reimbursement for the same so all good in the end. The staff are professional and accommodating.
    Read More >
  • Anonymous

    Cairns

    9 /10 Excellent

    Reviewed: Thursday, February 29, 2024

    Great service, car was ready including child seats by the time payments where completed! Friendly staff. Child seats rather expensive, 2 seats cost as much as the car itself...
    Read More >
  • Ron D

    Cairns

    6 /10 Average

    Reviewed: Thursday, February 29, 2024

    Decription of vehicle should change from Fiat Punto to Hyundai Accent as there were no Fiat Puntos visible at all
    Read More >
  • R.Moulton

    Cairns

    9 /10 Excellent

    Reviewed: Thursday, February 29, 2024

    They tried to sell us their insurance.
    Read More >
  • C.Noble

    Cairns

    10 /10 Excellent

    Reviewed: Thursday, February 29, 2024

    Great getabout for 4 of us and our luggage - easy pick up and great staff
    Read More >
  • Anonymous

    Cairns

    8.7 /10 Very good

    Reviewed: Thursday, February 29, 2024

    The hire car was a little beaten up but it didn't cause any issues during the hire. Definitely needed a wheel alignment - the car would casually veer left without correction.
    Read More >
  • Anonymous

    Cairns

    6 /10 Average

    Reviewed: Thursday, February 29, 2024

    Best to bite the bullet and go with a tier 1 rental company. By the time you travel to the depot and pay for insurance, you're better off hiring a car based at the airport.
    Read More >
  • Anonymous

    Cairns

    7 /10 Good

    Reviewed: Thursday, February 29, 2024

    We had to organise our own movements from the airport to the Jucy pickup point as there was no room in the transfer vehicle?. Excuses were made but we spoke to another worker who suggested they are just lazy!. That, I believe.
    Read More >
  • gary bean

    Cairns

    9 /10 Excellent

    Reviewed: Thursday, February 29, 2024

    staff you had at cairns depot were excellent car was clean
    Read More >
  • b.roberts

    Cairns

    7 /10 Good

    Reviewed: Thursday, February 29, 2024

    after hours service could be better
    Read More >
  • Anonymous

    Cairns

    5 /10 Average

    Reviewed: Thursday, February 29, 2024

    Car was beaten up with lots of scratches and dents. Depot was a long way from airport and the shuttle's timing wasn't good, ie a lot of flights are quite early but the service doesn't start until around 8.30-9 I think
    Read More >
  • A.Champion

    Cairns

    2.3 /10 Poor

    Reviewed: Thursday, February 29, 2024

    Terrible experience, car was extremely dated with over 140,000kms on it. Panels looses, car drove terribly and had a constant tick. When I arrived constant expectations that I pay more and put more money on hold. All in all the car was a piece of sh#t that wouldn’t be worth more than $2000. Staff not helpful and will never use Jucy again.
    Read More >
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