“Excellent service by QEEQ, disappointed by Europcar”
About Europcar:4.0/10
Despite of booking at an additional price, an assured/ guaranteed model, was provided with a lower category vehicle. No prior information or anything and not an even an iota of apology/ compensation.
About QEEQ:10.0/10
Excellent service, as always. Not just the customer service is super prompt but the team puts in real effort for five star customer service both pre and after sales.
The pick-up point was at the far end of the car park which would have been a fag had I had more luggage. The staff were cheerful and friendly and Tony did his job very well.
About QEEQ:10.0/10
No problems, although I think the extras on insurance should have been clearer at the time of booking.
Good counter service but vehicle not where it was supposed to be and when found it needed refuelling which was disappointing as we wanted to get away whilst still light. Overall delay about 20 minutes but staff were helpful throughout.
About QEEQ:10.0/10
Easy to book and price drop kicked in to reduce the overall cost. Website is easy to use.
But it was great and I was totally happy with the mystery car. The desk told me the mystery carton end up being whatever they have but it save me 30% so it was definitely worth it. I was going to be renting it for a long period of time I made a bit more picky, but this is just for one day work trip.
“Awesome experience and will rent from them again.”
About Alamo:9.0/10
The car exceeded our expectation. Very fuel efficient due to being a hybrid. Hadcthe car for 3 days but only paid $12 to fill up car. The staff were friendly and helpful. Very easy puck up and drop off.
About QEEQ:10.0/10
The booking site was great and user friendly. Got a great price for 3 days.
“Smooth booking process, great prices and car rental experience.”
About Budget:10.0/10
They gave me a free upgrade. Happy with the service. Would be better if they were more closer to the airport.
About QEEQ:10.0/10
Great price options and service. The only comment is on insurance. I was told at budget that in case of accident, I will be billed for 1500 pounds and the claim will have to be processed seperately by qeeq. They recommended to buy the insurance directly from them.
Arrived at 1:30 so they said we had to bring the car back at 1:30pm instead of our initial 2pm booking time. Great customer service would have left it at 2pm drop off!
Hi, it was all perfect...I wasn't there for the first time, so I knew how it worked. It went very fast and I picked up my car in five minutes. And it went the same when returning the car back. I returned it in a minute.
“Easy pick up easy return very friendly, helpful personnel”
About Alamo:10.0/10
Excellent speedy friendly, professional service. The first jeep that we rented for the two weeks on one day, it would not start. We got a jump from a neighbor and drove straight to Alamo and they replaced it. No questions asked.
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