“Extra stress this time with vehicle shortage...might lean towards larger 24 hour rental companies.”
About NU:7.0/10
When on time and in line for our prepaid rental NU said they have no more vehicles. We waited approximately 2 hours and got the last vehicle of the day as this location closed at 4pm. We took the smaller class of SUV that was available. The vendor would not allow us to take vehicle without a $15 per day 3rd party liability fee as we were "international" from Canada. The staff were friendly and firm dealing with the vehicle shortage; approximately 10+ more customers with reservations were turned away.
About QEEQ:10.0/10
Price drop worked and I have enjoyed approximately 20 or more bookings through Qeeq. Love earning points.
Long wait for 9any) car. Car type we booked not available on arrival. Had to choose and find our vehicle in dark garage without help. Staf told us to "Pick any car in row #5" but that row was empty when we arrived in the garage.
Many paint blemishes on chosen car at pickup that were not noted in contract, but we hope they will not be attributed to us - not exactly clear at return. Unclear if we paid for the Sprint we ordered or the Sentra we took. Understaffed both at paickup and dropoff.
Strange occurrence. We originally requested a Toyota Corolla but as we reached the gate the car couldn't be allowed to leave the lot and the gateman gave us a Rogue Sport which worked well for the entire 9 day use.
Good experience except they wanted twice as much deposit as was shown in my qeeq booking, when I showed them they said I had to pay the larger deposit or I couldn’t have the car.
About QEEQ:10.0/10
It showed a deposit amount but I had to pay over double that upon picking the car up.
Unfortunately Covid has affected rental business, there are less choice of cars, winter tires where not yet installed, or allocated to companies with fleet. The check in was managed by one person alone that was doing his best, but the process took long. Keddy / Europcar is till a top rental and their cars are very often in perfect conditions, as was mine.
MIlan Linate has moved the parking of the rentals in a different tower and you need to get two elevetors and pass through a bridge. Not easy, and a long way to walk.
The pick up counter staff would nor accept the on line voucher and as I couldn’t print it , it made life very stressful, they managed to print it for me in the end. They said we were upgraded but we think the car given was a downgrade. On returning the car the staff got very rude when I requested some paperwork saying the car was all in order on return
Collection was straight forward. Explanation is clear and key was given within 15 mins of processing.
About QEEQ:10.0/10
Booking platform is easy but as a diamond member, the price diff between fully covered and basic covered is not significant. Price breaker didn't happen as the price stay the same all the way.
The car is the cheapest one I could find. The condition is not 5 stars but very well for +/- 100km journey. The aircond condition is very good. I suppose the car is less than 4 years, looking at reg number. Paradise already prepared parkg spot for drop off. Very easy
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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