Enhance ur drop off place, eg: provide the clear instructions how to find drop off place and put big sign board in drop off place. Separate domestic and international drop off point.
The drop off took over an hour as the office did not open until 7:30 am, but our flight was 8:25 am. Good thing Krabi Airport is small, so there was no problem going through security checks and going to boarding gate.
While my booking was for a Nissan Almera (1500cc), I was given a Toyota Yaris (1200cc). The reason given to me was that the Nissan was not available. Other than that, experience with Keddy was good with smooth handing and taking over, and the car was ok to drive around Krabi - just need a little more pressure on the accelerator if you are overtaking.
The car was in good condition, although the staff have to be more careful not to leave any garbage and lost/ found artifacts in the vehicle.
Booked for the Krabi branch. There was no pick up counter. Had to call for pickup and the number given was wrong.( Gave me a bit of heart attack when they did not contact me near time). Staff later called and informed that they will be later for drop off 10mins. Overall satisfactory service.
About QEEQ:10.0/10
Smooth booking good customer service, easy to contact.
It was easy to find the counter.
Staff was so quick in explaining conditions of renting that sometimes it was hard to remember all.
He gave us everything , explained rules, we signed and while I was making pictures of car he ran away . I think staff need to give a little more time for customer to look through the car.
Also the fuel that was already in tank, was poor quality, because it ran out much faster than it supposed to
After we got 91 we had a chance to compare.
About QEEQ:9.0/10
Easy to use.
I even had to contact customer service, they also helped.
Sometimes there was misunderstanding in the list of driver's documents. Somewhere it was told that only driver's licence is needed then I received email where it was said that driver's permit is needed ( that's why I had to contact support service and then make a call to a renting company to make sure).
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