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Perfect car and service

Reviewed: Mon, Dec 20, 2021
About Keddy by Europcar: 6.0 /10
Unfortunately Covid has affected rental business, there are less choice of cars, winter tires where not yet installed, or allocated to companies with fleet. The check in was managed by one person alone that was doing his best, but the process took long. Keddy / Europcar is till a top rental and their cars are very often in perfect conditions, as was mine. MIlan Linate has moved the parking of the rentals in a different tower and you need to get two elevetors and pass through a bridge. Not easy, and a long way to walk.
About QEEQ: 8.0 /10
Economy | Peugeot 208 or similar

Relevant Reviews on Keddy by Europcar in Italy

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Mini | Fiat 500 or similar
Reviewed: Wed, Oct 26, 2022
“Ok rental”
About Keddy by Europcar: 8.0 /10
Counter staff not particularly friendly and not really helpful when we asked for advice on returning car and avoiding traffic limitation zone. Drop off was straight forward.
About QEEQ: 10.0 /10


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Small SUV | Fiat 500X or similar
Reviewed: Tue, Jun 7, 2022
About Keddy by Europcar: 9.0 /10
Car fitted in 4 large suitcases without parcel shelf in place. Unfortunately hire company wouldn’t let us leave it so it had to sit in front of back seats entire journey.
About QEEQ: 10.0 /10

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Mini | Fiat 500 or similar
Reviewed: Sat, Jul 20, 2019
About Keddy by Europcar: 5.7 /10
The email confirmation stated pick up was in terminal however this wasnt the case. I actually paid more for this privilege so i was disappointed to find that I had to get a shuttle bus to the pick up. Overall we had to wait a long time to get the car.
About QEEQ: 8.0 /10


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Economy | Renault Clio or similar
Reviewed: Sun, May 26, 2019
“Europcar staff at counter and on parking lot could be mor freindly .”
About Keddy by Europcar: 7.3 /10
waited about 30 min. to finish the booking. only 2 are at parking. if you want some explanations regarding the car you have to wait or look for them.customer service could improve.
About QEEQ: 8.0 /10
it was ok.


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Full Size Van | Volkswagen Caravelle 7 Seats or similar
Reviewed: Thu, Apr 18, 2019
“Was not given the car I booked and paid for. The one I got I had to return due to faults.”
About Keddy by Europcar: 8.0 /10
I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you
About QEEQ: 10.0 /10

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