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PARADISE, Kuala Lumpur Downtown - Wisma Car Rental

PARADISE 3000+ ratings, 24 reviews

Kuala Lumpur, Selangor, Malaysia

7.4 / 10 Good

PARADISE - Kuala Lumpur Downtown - Wisma Information, Car Rental Instructions & Policies

Store Location

Wisma Paradise, No. 63, Jalan Ampang, Wilayah Persekutuan, 50450 Kuala Lumpur, Malaysia

Telephone

+60 320701077 / +60 123570420

Pickup from Branch or Car Park & After Hours Pickup

By taxi, just mention Wisma Paradise, No 63 Jalan Ampang 50450, Kuala Lumpur ( Land Mark next to AIA insurance building) .Office at 10th floor.

Return to the Store, Car Park or Key Box & After Hours Return

Please contact the branch in advance if you want to extend the rental.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
MYR 100030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, JCB, AMEX

Visa Master JCB AMEX

Discover,DinersClub are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 120 years old

Young Driver Fee applies at 21 - 24 years old with charge of MYR 25 - 50 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
MYR 35/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
MYR 35/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Singapore

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

27.5 mi from Kuala Lumpur International Airport

Railway Stations

0.9 mi from Old Kuala Lumpur Railway Station

1.6 mi from Ampang Park Station

Hotels

Nearby mye Hotel Jalan Ampang

0.1 mi from Hotel Hibiscus City

0.1 mi from Perfect Class Hotel

Other Landmarks

0.5 mi from Petaling Street

1 mi from Petronas Twin Towers

1.2 mi from Istana Negara Malaysia Palace

FIND ME A CHEAP RENTAL
Map view of PARADISE Store Location
coordinates: 3.1513292 101.697835

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 7.4 / 10 Good

  • Vehicle condition: 6.8
  • Vehicle cleanliness: 7.0
  • Spaciousness: 7.7
  • Counter staff: 7.6
  • Pick-up location: 7.7
  • Drop-off location: 7.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Kuala Lumpur

    7.7 /10 Good

    Reviewed: Thursday, July 16, 2020

    Please give your customer a better car than one which is scratched everywhere and has no reasonable power or its engine size. The car is not up to the standard
    Read More >
  • Vgs Babu

    Kuala Lumpur

    7.7 /10 Good

    Reviewed: Thursday, July 16, 2020

    The kind of thorough checks they do while dropping the vehicle, it is not done that way while handing over the vehicle. This annoying me bit. Other suggestion.. They should provide the toll top up card for easy top up. Unnecessarily, I had to buy a new card. Otherwise it is fine.
    Read More >
  • M.Cardoso

    Kuala Lumpur

    7 /10 Good

    Reviewed: Thursday, July 16, 2020

    Booked a Bezza, received a Saga. Car was ok but not intent to rent again with this company.
    Read More >
  • Jack

    Kuala Lumpur

    7.3 /10 Good

    Reviewed: Thursday, July 16, 2020

    Proton avec de la place et pratique en automatique conduite a droite
    Read More >
  • J.Kwok

    Kuala Lumpur

    5.7 /10 Average

    Reviewed: Thursday, July 16, 2020

    The car itself is in bad condition with scratches all over the car. The car fuel cover would not open upon pulling the lever and have to pry it to make it open and the high beam isn't working as well.
    Read More >
  • S.RODRIGUEZ RIVERA

    Kuala Lumpur

    3 /10 Poor

    Reviewed: Thursday, July 16, 2020

    The car was really dirty, there was even a shoe from another person under the seat. The breaks started not to work but in all the country they only have ofices in Kuala Lumpur and in Penang to change the car and i was on the other side of the country so i had to go have of the country with tje breaks broken.
    Read More >
  • Damien

    Kuala Lumpur

    3.7 /10 Poor

    Reviewed: Thursday, July 16, 2020

    My experience was horrible and will never use paradise again therefore won't be using easyrentcars as they recommended them. We spent over an hour waiting for the staff to show up to which the security guard in the end had to do the paperwork via the phone to his boss after waiting well over an hour. The vehicle was in poor condition and filthy from the previous users both in and out, the security replied that they don't wash the cars on the weekend it's not their job. Seems like their was no one there to do any of the admin or cleaning except the poor security guard. Within an hour of our trip our tyre blew on the motorway on our way up to penang, rang the paradise rent helpline, who basically said for us to sort it out ourselves, luckily we rang the malaysian motorway patrol called Ronda who were fantastic in helping us, Paradise were not interested at all in helping us get their car fixed. We limped to the nearest exit and found a tyre shop and changed the tyre at our expense, which was later reimbursed at penang paradise who were much more helpful then their KL franchise. Was a terrible start to our trip with a careless company, minor things like tyres and cleanliness is sometimes expected but with their attitude it did not help us, after all they were more than happy to collect the rental for a week.
    Read More >
  • Saad

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Helpful staff, car in very good condition
    Read More >
  • Daryl Bueno

    Kuala Lumpur

    9 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    I waited quite some time on pickup counter as counter personnel is not yet there yet. It is understandable because it is 1st day of Chinese New Year. Car is in good condition, however I dont really like this model of Proton Saga with CVT transmission as it feels very rough specially in stop and go traffic and uphill situations. Not the renters fault or anything, its actually the car's behavior.
    Read More >
  • N.ABDUL AZIZ

    Petaling Jaya

    5 /10 Average

    Reviewed: Thursday, July 16, 2020

    i would NOT recommend them
    Read More >
  • Anonymous

    Kuala Lumpur

    9.7 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    The car was in a great condition despite the car being compatibility the cheapest in the market.
    Read More >
  • Michael

    Kuala Lumpur

    8.3 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    The office in downtown Kuala Lumpur is kinda tricky to locate. It's just a small desk at the lift lobby. The number provided took many attempts to get through. But the good rates offset the hassle.
    Read More >
  • E.Latievarya

    Kuala Lumpur

    2.3 /10 Poor

    Reviewed: Thursday, July 16, 2020

    Paradise rental car is not recommended. The car is in really bad condition with scratches. Returning the car is a hassle. The rental car location is inconvenient located in totally traffic jam road and the officer took so long to check the car.
    Read More >
  • H.Song

    Kuala Lumpur

    8.3 /10 Very Good

    Reviewed: Thursday, July 16, 2020

    I would like to especially commend your counter staff Mr Ashish who attended to me during pickup. He was professional, polite and helpful.
    Read More >
  • Ahmad Arshad

    Kuala Lumpur

    7.3 /10 Good

    Reviewed: Thursday, July 16, 2020

    Drop off time wasn’t flexible enough, plus amount charged by staff for additional hour was incorrect and more then what was specified in the contract
    Read More >
  • I.Aziz

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Yes it exceeded my expectations
    Read More >
  • Anonymous

    Kuala Lumpur

    6 /10 Average

    Reviewed: Thursday, July 16, 2020

    Took too much time to wait for the car. However, the customer service of Paradise did a great job when we encounted a problem.
    Read More >
  • C.MunChung

    Kuala Lumpur

    9.2 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Like: Nice service and response the question very fast
    Read More >
  • Laks

    Kuala Lumpur

    9.3 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Cars are in good condition, friendly staffs
    Read More >
  • D.Viochna

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Excellent service, no issues, thank you!
    Read More >
  • Anonymous

    Kuala Lumpur

    3.3 /10 Poor

    Reviewed: Thursday, July 16, 2020

    The car was very old (80K miles), brakes were not responsive, and overall condition was bad. However they refused to exchange or upgrade the rental car even after we called out the issues with the car. The only option was to upgrade to Proton Perdana for 450RM per day. The customer service was terribly bad as well - they didn't know what cars they had available, promised us a new car and yet delivered an old Proton Saga with bad brakes. The only upside is the car is cheap, but not much cheaper than others. I would not recommend renting a car from Paradise.
    Read More >
  • S.Hothi

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Nice and smooth service. Friendly staff and good service.
    Read More >
  • V.KANAN

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    Like: Simple and comfortable driving.
    Dislike: Car steering vibrates when exceeds above 100KM/per hour
    Read More >
  • D.Gamachchige

    Kuala Lumpur

    10 /10 Excellent

    Reviewed: Thursday, July 16, 2020

    the staff was awesome.
    Read More >

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