QEEQ CAR RENTAL REVIEWS

I was served by Karen at Bargain, Melbourne Airport, she was friendly, professional and provided me with all the help and queries that I needed. The vehicle that we had collected was very clean and there was even a slip showing us when the vehicle was last checked and serviced. Collecting and returning of vehicle was very quick and seamless (unless, of course, many other people were in the same queue as you). I would recommend getting your rental vehicle from Bargain.

Qeeq is very helpful in providing car rental comparisons across multiple rental companies, I was fortunate enough to get an even cheaper price after booking as the Price Drop Protector worked its magic! I send a couple of questions through its customer service portal and the responses were very very prompt (less than an hour). What could have been better? -> If the price-drop difference refund could be returned to me faster, as I was advised that the price difference will be refunded after I drop off the car around 10 working days. But all in all, I would consider to book through Qeeq in the future.

Problema inicial en aeropuerto por falta de máquina para hacer cargo con tarjeta de crédito sin numeración. Oficina de Budget en Hobart, excelente. Arreglo problemas satisfactoriamente.

The staff were great actually. I had to make two different reservations with the first being for 2 days before the second reservation. They were able to combine the two so I didn't have to come back after the first reservation. Everything went smooth and that is how I like it.

Unfortunately we had terrible experience with Jucy. It was the only car rental company available , as everything else was fully booked . The car we were given was in horrible condition , very hard to drive. They charged us over $600 for 3 days and most of our last day we spent on one spot unable to start the car. The service provided when your car breakdown was the worse we ever experienced . We we holding on line for 30 min. Then we were told to stay by our car that someone is going to call back.. an hour later still no one called .. so we kept trying to call all different people , even an Jucy shuttle driver , after 2 hours we finally got on hold someone and AAA repair service was organized. .. no one showed up for an hour. Luckily the car "magically" started again otherwise we would be still stuck there now. We drove it straight to the office because we we worried to stop , that it wouldnt start again. The worse thing is that they washed it and put it back for rent. I really feel sorry for who ever gets the same car.

The car was as advertised and very clean. On pickup the staff member was solo and took a bit of time to process the customers waiting but I wasn’t in a hurry (had I been trying to make an appointment this may have been an issue). The staff were polite and professional. The car return was very quick comparatively. Do take note of where you exit the rental yard as mapping systems don’t recognise the exact driveway and getting back took a bit of trial and error to retrace my steps. Overall pretty good.

Easy platform to use and make payment. Rates were good.

good company

easy

Very quick check in no up sell got an upgrade car

Very easy booking system used price drop but didn’t go down.

Efficient,friendly, helpful

Efficient

Good service.

will definitely use QEEQ.com again.

Perfect car

No

Courteous and friendly staff

Easy to access and use website.

great car

no price drop protector did not work any magic

The car met my expectations. Very smooth and fast pick-up and drop-off. Kind and helpful staff.

All fine. Price drop protector didn’t do magic this time.

Good staff and new car.

Good, i will use your service again

En la entrega podría haber algún tipo de presentación del vehículo por parte de algún funcionario, solo entregaron la llave en oficina.

Wasn't the car we had booked but that's ok. The guy at the desk tried to pressure us into taking out the extra insurance. It seems their staff are trained to push for this as the lady next to him repeated the exact same speech to another customer. I treated the car as my own. Garaged it every night. When we took it back there was a scratch on a wheel cover. They took all my bond pending a damage investigation. It's wear and tear! I have rented cars for 15 years and have never had any sort of problem. Until I met these guys.

Easy booking system. Was great to use.

I took me 15 min. to find the bus pick up location and which bus to take to the remote rental pick up place. It took another 30 min. to get to a Metro bus that is nor full. We were not in a hurry to reach to our Airbnb. We arrived early in LAX, 11:45 AM. We left the ACE office at 1:08 PM.

Booking was easy. But it did not explain how to get to the ACE rental pick up location.

Counter staff was very efficient but handling all the people waiting for their cars with no assistance was clearly not easy.

Enhance ur drop off place, eg: provide the clear instructions how to find drop off place and put big sign board in drop off place. Separate domestic and international drop off point.

Na

We didn't get the car we wanted. After help from the customer service agent we got an upgrade so overall very happy that it all worked out in the end

Very good and easy to book