en general buen servicio. o único es que no fueron rápido en la entrega del coche
No nos aclararon que al no tener el coche que escogí podía tomar otro cualquiera de la zona GOLD
Pero eso al final nos sirvió porque epudimo tomar uno mas grande por el mismo valor
“good service overall but make sure you check the vehicle to avoid any charges on return”
About Firefly:7.0/10
4 out of 4 desks manned so not long in queue compared to other providers used before. But due to Vehicle having lots of marks and I wanted an agent to come and check it over with me they just told me to take photos but I was not happy with this and they finally sent an agent, so was delayed because of this. I identified 5 new marks which they had not got on their own report
The booking process is smooth but excesses need to be built in. The car rental team had swiped my card for excess and told me that in case of any charges due to damages or anything else, I would need to seek a refund from Qeeq. That is the only less than positive experience that I had since I was not expecting that.
The car had damage on the back left of the boot which I told the staff about before I drove off.
There was a message on the dashboard saying service required-4500 miles and then I noticed another message saying washer fluid required
Clearly this car had not been checked over before I had it
About QEEQ:10.0/10
QEEQ are very good. This is my sec time booking through them and will do it again
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