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CAR RENTAL REVIEWS ON JUCY AT QUEENSTOWN AIRPORT, ZQN

Average rating on Jucy at Queenstown Airport: 7.6 /10

Dorina Tes

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Economy | Suzuki Swift or similar
Reviewed: Sat, Jan 21, 2023
“Road tripping in NZ”
About Jucy: 9.0 /10
Counter staff were very friendly and helpful.
About QEEQ: 10.0 /10
Easy to book online.

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Mini Van | Toyota Estima(2007-2012) or similar
Reviewed: Fri, Nov 25, 2022
“never again”
About Jucy: 5.0 /10
Unfortunately we had terrible experience with Jucy. It was the only car rental company available , as everything else was fully booked . The car we were given was in horrible condition , very hard to drive. They charged us over $600 for 3 days and most of our last day we spent on one spot unable to start the car. The service provided when your car breakdown was the worse we ever experienced . We we holding on line for 30 min. Then we were told to stay by our car that someone is going to call back.. an hour later still no one called .. so we kept trying to call all different people , even an Jucy shuttle driver , after 2 hours we finally got on hold someone and AAA repair service was organized. .. no one showed up for an hour. Luckily the car "magically" started again otherwise we would be still stuck there now. We drove it straight to the office because we we worried to stop , that it wouldnt start again. The worse thing is that they washed it and put it back for rent. I really feel sorry for who ever gets the same car.
About QEEQ: 7.0 /10

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