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Jucy, Queenstown Airport Car Rental

Jucy 300+ ratings, 2 reviews

Queenstown, Otago, New Zealand

7.3 / 10 Good

Jucy - Queenstown Airport Information, Car Rental Instructions & Policies

Store Location

52 Grant Road, Frankton, Queenstown


64 9 374 4360 / 0800 399 736

Pickup from Branch or Car Park & After Hours Pickup

The Jucy - Queenstown Airport car rental location is located out of the airport

COMING FROM QUEENSTOWN AIRPORT: Our free JUCY shuttle can collect customers from the Queenstown Airport. Shuttle runs on demand and can be requested by calling our free phone 0800 399 736 and it takes about 10-15 minutes(depending on traffic). Shuttle runs between 8:30am - 3:45pm. Shuttle meeting point: Follow the signs to shuttle/car rental pick up, it is located next to Jetstar check in. Also there is a free phone available to call our branch (below map). COMING FROM CITY: Our branch is near the Airport. This is about 7km (10 mins drive, traffic dependent) from the town. A taxi costs around $30, or customers can catch the number 1 bus from 27 Camp Street to Queenstown Airport. From the airport, you can catch the free JUCY shuttle to branch.

Return to the Store, Car Park or Key Box & After Hours Return

DROP OFFS On arriving at the branch (52 Grant Road), follow the signage directing you where to park your vehicle.Ensure the vehicle and all belongings and rubbish have been removed. A JUCY crew member will assist with vehicle return.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:30 -16:00
08:30 -16:00
08:30 -16:00
08:30 -16:00
08:30 -16:00
08:30 -16:00
08:30 -16:00


Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master


A print-out voucher is more accepted in this store.

Driver Age Requirements

22 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
NZD 2/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 8.00/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 40/day
capped at USD 40
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed
capped at NZD 40
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
NZD 4.44/day

Cross Border

To be updated

Cross Islands

To be updated


Collision Damage Waiver Excess:

NZD 2000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks


0.2 mi from Queenstown Airport


0.2 mi from Spa B&B

0.5 mi from ASURE Gateway Apartments

0.6 mi from Queenstown Village Apartments

Other Landmarks

3.6 mi from Shotover River

Map view of Jucy Store Location
coordinates: -45.0216182 168.7368007

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 7.3 / 10 Good

  • Vehicle condition: 4.0
  • Vehicle cleanliness: 7.0
  • Spaciousness: 9.0
  • Counter staff: 9.0
  • Pick-up location: 6.0
  • Drop-off location: 9.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Anonymous


    5.3 /10 Average

    Reviewed: Sunday, February 5, 2023

    Unfortunately we had terrible experience with Jucy. It was the only car rental company available , as everything else was fully booked . The car we were given was in horrible condition , very hard to drive. They charged us over $600 for 3 days and most of our last day we spent on one spot unable to start the car. The service provided when your car breakdown was the worse we ever experienced . We we holding on line for 30 min. Then we were told to stay by our car that someone is going to call back.. an hour later still no one called .. so we kept trying to call all different people , even an Jucy shuttle driver , after 2 hours we finally got on hold someone and AAA repair service was organized. .. no one showed up for an hour. Luckily the car "magically" started again otherwise we would be still stuck there now. We drove it straight to the office because we we worried to stop , that it wouldnt start again. The worse thing is that they washed it and put it back for rent. I really feel sorry for who ever gets the same car.
    Read More >
  • Dorina Tes


    9.3 /10 Excellent

    Reviewed: Sunday, February 5, 2023

    Counter staff were very friendly and helpful.
    Read More >
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