Continue to be pleased with cars hired from East Coast. Always great value. Always supplied with the car requested. Always confident that the car will perform well and has been well-maintained. (Cairns office of East Coast deserve special mention as their cars are always immaculate inside & out!)
Nice staff. Smooth pick-up and drop-off process. Close to the airport. Would definitely recommend.
About QEEQ:8.0/10
The overall process went good, nothing to complain about except... You are not told right from the start when you make a booking that even if you buy the highest possible insurance, you will still have to pay from your own pocket any damages that might occur in the case of an accident and then way for a refund from the ensurer. This should be much better communicated.
The vehicle was clean and in good condition. The rental and return process was very quick. There's a shuttle service available as soon as you exit the airport.
The staff were great actually. I had to make two different reservations with the first being for 2 days before the second reservation. They were able to combine the two so I didn't have to come back after the first reservation. Everything went smooth and that is how I like it.
Absolutely avoid renting from this terrible company, run by Indians. They look for any excuse to deduct your deposit during car return. I was completely ripped off; they charged me 495 AUD for a tiny dent, likely caused by a small stone, even though the paint wasn't damaged. I didn't have time to argue as I needed to catch a flight. In summary, never rent from this Indian company again.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Broderick Lambert
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