“Painless and very efficient with no grumbles from me!”
About East Coast:9.0/10
Seamless and painless process - efficient pick up and drop off by Courtes bus to and from airport. Only a 10 minute transit. Car waiting on arrival and not crowded so quick to grab and go. Similar on return with a well oiled procedure.
Counter service was excellent as didnt have to waitlong plus car was ready for pick upafter paperwork was completed. Returning of car was very sressful due to accident on the M1 waited in traffic for over 2 1/2 hours to get thru, then time was very short for the transfer to Airport, apond that didnt have time to refuel, receiving gentleman was excellant ,plus told of fuel requirement, but no time to catch plane times. Regards.
“The vehicle was awesome and the service was fantastic but when they question my payment I don't like”
About East Coast:8.0/10
The trip and the vehicle was excellent but the East coast Rental question me about where I paid money too. Even now they contact me that they are having an investigation upon my rental. They said that if they won't get their money from you guys they will charge my credit card with a full amount of $300+. If you could please sorted it out.
Thanks
About QEEQ:7.0/10
Unhappy with not having our rental on Friday night, we end up calling some family they already sleep to pick us up.
I found it difficult to know who I had to contact to get a transfer from the Airport to the Car hire place.
It would have been easier if those details were in the booking email.
Our original car had intermittent issues with the air-conditioner, and I called the office to ask about a replacement car. No problem! A smooth transaction from old to new car and we were on our way in about 10 minutes.
About QEEQ:10.0/10
Prices were well below competitors and everything online was easy to use.
“Simple rental with reliable car and very spacious for luggage. Would book again.”
About East Coast:9.3/10
Good reliable car. Very spacious for luggage. Excellent option for after hours drop off as they had an agreement with another provider. Phone customer service was extremely helpful. Around counter service was good.
About QEEQ:10.0/10
Easy to use app. Would like discounts to be provided automatically if you are logged in.
One of the counter staff was not that friendly, and tried to scare us into upgrading the insurance. Other than that, the rest of the staff was really nice and helpful.
About QEEQ:8.0/10
Great to have everything consolidated into one platform.
All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .
Poor car condition, lots damage on the car, also very dirty inside the car. Rent with East coast few times with no problem, but this time the poor car condition definitely won't use them next time.
Great car. So good to *not* be renting at the majors, and having good options. Got the full insurance cover at a reasonable rate so had peace of mind. My own car is an old klunker so the fancy features were appreciated.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
A.Owen
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View more >Dislike: No issues at all!
R.Mumford
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