QEEQ CAR RENTAL REVIEWS

I was absolutely thrilled with the whole Alemo experience as the booking was easy and price amazing and service brilliant

All perfect

The steering wheels was shaking when drive 80km or above. More important is safety concern when drive 90km on highway, the vehicle sway left and right which constantly require very focus attention to correct back to lane and holding steering wheel firm. At first, I thought it could be strong wind but when met up my brother in law on the 3rd day, who is car mechanic in Melbourne, told us the tire is worn out and cannot drive fast, as it is dangerous. Thus, throughout the trip was negative experience driving at slow speed which wasted alot of time at long distant travel. Suggest your mechanic check the wheel condition and shakyness of the steering wheel as poise safety concern.

Time for picking up was a bit long as we have to wait for staff to be available. But it’s was all good. Just a down side that Apaec in Perth airport closed at 3pm. So we have to pay an extra $40 for drop off after 3pm

I thought I was booking my car with an Australia agent as everything was quoted in Australian dollar and I used my Australian credit card to pay. When I get my credit card statement I was shock to see my bank charged me an international transaction fee of $36 because QEEQ is based oversea. I am very unhappy. Will not book with QEEQ again.

Nice and friendly staff at Snap offices but out of hours pickup staff was very unhelpful. Unfortunately, no car seat was provided despite ringing to confirm the day before - a real pain when you arrive at 10pm. Drop off location in Queenstown was not updated either so chasing our tails before getting to the airport was also frustrating. Impossible to reach them on the phone without having to wait minimum 30 min. Probably wouldn't use them again.

Total amount to be paid at the counter was higher than advised by Qeeq when booking.

It was awesome

You guys rock

Fabulous service so quick and easy. They had all my insurance details also so no up sell very reassuring for future bookings.

Very good experience throughout.

Have used them before and will continue to use them.

the kia sportage that I received did not work properly. The 4wd did not work and I got stuck in less than 6 inches of snow, twice. I did not have a shovel. The nanny systems on the car made it impossible to move the car without 4 people pushing it - twice. the tires were crap for snow to boot.

Everything was great.

Very helpful. They assisted to make changes to the pickup. Good value for money.

have to contact them to pick up at bus stop 98 and smooth registration process. Staffs are nice and quick to load the bag into the car .

offered valuable car rental and easy booking process.

Superb service, staff, information and great little car.

Trouble getting hold of someone to sort out a fairly major issue

Alamo were fantastic, free upgrade to a virtually new car. The person at the service desk was VERY helpful and friendly.

I didn't like how the Diamond product was continually pushed and was default at checkout. not cool.

The GO counter staff at pickup in Dunedin was professional, knowledgeable, and courteous.

Everything went smoothly. I wouldn’t say you can guarantee a car model as we had a Toyota Corolla not a Toyota Yaris. However, we were more than happy with the Corolla. Just a question for future, GO took a bond of NZD2,500.00. If the car or windscreen got damaged, what are the pitfalls of trying to get that back from QEEQ under your insurances?

A trustable rental company with high quality cars. I've renewed the car twice and returned it with a little damage. Very fast & professional service.

Just fine!

Highly recommended. Price is cheap with full insurance covered. Contactless car pick up and drop off process is smooth, car is clean and comfortable. Sea Safari Customer Service is responsive and give clear instructions on how to pick up and drop off. We enjoy our trip in Langkawi with Sea Safari!

Thanks for the best deal. Everything is good.

Staff overselling upgrades and unable to process deposit due to machine error twice

The Dusters its a great car, the car was brand new had no issue when return the car, the only down side is the shuttle between the rental location and airport its slow little bit(45 min) we probably just arrived after the shuttle left, i recommend to drop the car a bit earlier than usually you would do. Overall, great experience, good staff explaining you option about the car etc.

clean and simple

Excellent easy to use everything was as is smooth and efficient

Their response was quick and helpful. Recommend their service.

Price drop detector worked really good, we saved $75 easily

The picking up of the vehicle was smooth, instructions on how to return the vehicle was clear.