Things went very smoothly for vehicle pickup and drop off. Very easy. The girl at pick up was very helpful.
They could provide better instructions to find the shuttle pickup area is the only suggestion.
The car was as expected - clean and in good condition. The wait time for the shuttle varied and depending on how busy the counter staff are, it would affect the time taken to pick up and drop off the car.
Bargain claim the vehicle had a crack in the windscreen when they inspected it after I dropped it off at 5 am ine morning when they were not there. I certainly did not notice any such crack or I would have reported it to them by email.I have refused to complete a claim report as I know for certain I did not cause any crack in the windscreen..I am awaiting further correspondence from them..do you have any advice for me?
About QEEQ:10.0/10
Fine..price drop was not effective for me..overall service was very good
“Reliable car but well used and old. Will not use again.”
About Alamo:6.0/10
The car was older than expected with many scuff marks and some unrepaired damage. For a $5200AUD excess I would have expected a clean and modern vehicle without blemishes.
The car was more than 3 years old and had over 70,000kms on it. This is what I would expect from a tier 3/4 service provider. Based on this, the day rate seems high and is not representative of age.
La voiture que j'ai eu en premier, très jolie voiture,une Genesis 80, as due être retournée au comptoir car elle devait subir une maintenance. La deuxième voiture,en échange, Mazda 5,sortait de révision mais indiquait quand même une batterie de clef de contact faible. J'ai changé la pile,ayant peur de rester coincé . La deuxième voiture était moins propre que la premiere. Pensez a donner une voiture révisée pour les locations longues. Enfin,un détail qui est important,la première voiture avait un gps et pas la deuxième,ce qui est un problème.
About QEEQ:10.0/10
Sur le site tout s'est bien passé. Bonne remise,très satisfait du service.
Wendy who was the staff member was excellent. She took me through the whole process of picking up the car and was very clear, her English was superb! She was kind enough to help me with directions through the Waze satnav app, which she set and explained.
The experience on our return was just as good and prompt. I can thoroughly recommend Jumbo hire.
About QEEQ:10.0/10
Very good communication and the app allowed us to reduce the cost by rebooking at a cheap price.
Terrible scammers. They charge you for toll usage up front and promise to refund if you do not use it. I did not use one toll, yet they have still not refunded me. I try to contact them, but only get template replies.
“Good car, good staff, longer than expected wait to pick up”
About Dollar:9.0/10
Wait time was almost an hour. They had room for one more staff member to check people in but maybe not the staff for it. Linda, who checked me in, was positive and cheery and gave me a list of restaurants to try.
It was not clear if it was unlimited kilometres or pay per kilometre . These daysd most rental cars are unlimitied but in Darwin many were pay per kilometre
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