COOLANGATTA CAR RENTAL REVIEWS

Good value car ideal for our needs

Good booking system

Great service. A bit far from the airport, but they provide shuttle service.

Little more clean, much more appreciate.

Very good price seeking.

Free upgrade “excellent”, & excellent car. Good service

The car was perfect for our needs and the price through QEEQ was by far the best price we received for a comparable vehicle. The staff at Alpha were great, very efficient and very friendly.

Fast Transaction.

Hassle free booking.

The service attitude was impatient. You need to take their shuttle bus to the store. The waiting time at the store was long. The vehicle I rented was okay. It is recommended for beginners to purchase full insurance at the store, which costs $24 per day.

You need to go to the Redspot counter to handle your booking, there's no dedicated Alamo counter.

I was a little surprised and to be honest a little scared that I was left on a side road when I was picking up the car. If it had been explained to me beforehand that this process would happen because I was from Melbourne and could not enter NSW then it would of been ok. Dropping it off I knew the same process was to happen.

The car need to be more clean for the next costumer ...

None

A bit small

Very helpful

Could not access discount vouchers

The car exceeded my expectations.

Great car at a great price.

The rental store is a bit away from Gold Coast Airport, about 2KM. It's not within the airport grounds or nearby, but rather in Tweed Heads. You can call the rental company for a free shuttle service, but their staff only speak English. However, you can contact QEEQ customer service for help to notify the rental company. The shuttle pick-up point is located on the left side outside the Gold Coast Domestic Terminal, towards the International Terminal, near the airport bus (X-BUS) express stop. We had 2 other groups with us going to the rental company. At the store, staff handled the rental procedures, and you need to pay for an electronic tag (for automatic tolls on highways).

受取前に取り扱い代理店について詳しく教えてほしかった。 車の、停車場所を図などで表示した、ものがあれば、言葉が分からなくても、すぐにわかって良かったと思う。

Very friendly staff, great support, will go there again for sure

Best ever rates, best ever customer service especially the chat service. will keep coming back. maybe you need to extend your service to accommodation as well. only one thing, your reference number was different from the one ACE had and it took them few minutes to find my booking, if you guys use or add in the reference number from the supplier thats will be great.

The store is a bit far from the airport and it's a rather small rental company.

Pretty good, quite convenient.

The car was in great condition, very efficient, extremely satisfied!

The car was older than expected with many scuff marks and some unrepaired damage. For a $5200AUD excess I would have expected a clean and modern vehicle without blemishes. The car was more than 3 years old and had over 70,000kms on it. This is what I would expect from a tier 3/4 service provider. Based on this, the day rate seems high and is not representative of age.