YESAWAY CAR RENTAL REVIEWS

Thanks for the car. I had to drive without music (only FM at times). Bluetooth is not there in the card, usb cable was not detected for any of our phones. Others than that, nice experience.

Very reliable operator. Was ready when I arrived at the service desk. Everything went smoothly. The car even had accessories such as charging cables and phone holder which was a nice gesture.

Smooth process.

Very nice car. Easy to find counter and good service from staff. Thank you.

Will book again.

Great service from start to finish. I had a minor accident on day 2 of the hire. Reported it straight away and staff very helpful. I will book with YesAway when I return to Thailand in 2022.

Great. No problems.

Nice service and good car condition. They have no pick up counter at the airport so it may be not easy to find without advance phone call.

Nice booking flow.

The best company the best customer service

Nice people does care customer never mind only few days rental

Like it for a frequent traveler doesn’t like prepaid non refundable car rental, QEEQ is the best choice for me

very bad explanation at return car. no manner staff return car at airport.

good

It's my 3rd time using Yesaway and I find this is a good value choice and if you get lucky you'll get very new car

easy to process and cheaper than other websites

Need to do tire and wheel check up. Tire are so bad. A car is not balance and can be slip when driving in the rain

We were cery pleased. The airport return was not easy.

Staff was really nice and fast.

It was pretty easy for everything.

Carseat for baby is very bad, it’s not safety and very old and dirty.

I did not receive the refund for the taxi from/to airport as communicated via email and by the counter employee.

I'm understand about "or similar" I selected TOYOTA yaris but I got NISSAN amera It will be better if you can support the kind of car that I selected.

It was really nice experience. Helpful staff and good car

Quick responses from Customer Service

Good staff, very professional. They supplied you with umbrella, car charger etc.

Very easy to book.

Good service, easy to pick up.

Best price and easy to rent a car

The extras inside the car are thoughtful.

The confirmation stated that there was a parking shuttle. I called Yesaway and was instructed to take green bus to shuttle. Once we got there we were stranded. Called several times and took awhile to get an answer on how to get there (language barrier). Finally was told to take Uber or taxi. Family waited on side of road while I got car. Process took almost an hour. When returning vehicle, Was told to call when almost there so Uber could be ordered, which I did. They said they’d order it when we got there. Arrived 10 min later and doors were locked. Waited 10 min outside. Returned vehicle and Uber was ordered but only held 3 of 5 in our party. They ordered another which got lost and the last two in our party arrived 45 min later and we almost missed our flight. We arrived to return the car 1 hr 45 min before flight and this shouldn’t have happened.

Price was good and dropped slightly after booking.