QEEQ CAR RENTAL REVIEWS

Not easy to locate the rental car pick-up point. Waited for more than 30 mins to get the car. Although lucky to get a brand new car, it is lack of power. New to pay extract for returning the car out of its nornal office hour. The staffs were late in the early morning when need to return the car making us rushing to airport to catch the flight.

The process of booking the car was easy and fuss-free!

クラビ空港国内線ターミナルに到着しました。会社カウンターは国際線ターミナルにあるので、待合ベンチでの係員対応でしたが、国内線ターミナルに車を回してあり、その場で手続き完了でした。10,000バーツのデポジットはクレジットカードで処理されます。その他は日本のレンタカーと全く同じ要領でスタートでした。 返却は国際線ターミナルの会社カウンターに一声かけて、傷とガソリンチェックの後、国内線ターミナルに送ってもらえます。

They were very polite and helpful, the car we received was in great condition and was a pleasure to drive. Was very happy with my ace rental.

Booking process was quick and easy, and the price was second to none.

Overall the car was good. But the staffs are not as friendly as they should be.

Great experience.

店が移転している知らせがなく、電話も変わっていて探すのが大変だった。予約８時にしていたが、ずいぶん後に返却が９時というメールがきて飛行機の時間を変更し、飛行機キャンセル料二万円かかった。他のレンタカー会社は８時なのに

We arrived to find the car we had booked wasn’t available They offered us an “upgrade” to a compact car or the 8 seat people mover we ended up with When asked about the car we booked we were told it wasn’t available and the only cars available were the compact and a couple of people movers. We ended up taking the people mover as we had two small girls with us The booster seats that I had emailed to confirm that they would be installed had to still be installed before we could go to the car It was a stressful start to our holiday and some people in line wouldn’t have been getting a car at all

They don't have "5 cm rule" like most renting companies so they can charge you for any little scratch They found "new scratch" on quite old (scratched) car. It might be my fault but this part was already sratched part of the car. Nevertheless i was charged 235 EUR for paiting.

Give map via email of where to find pick up location at airport

The car was quite old for rental agency standards (160.000 km driven at pick up time) and not very clean (used seats, dirty windows, poor wipers). Driving the car was smooth though and it was very reactive.

Perfect!

It was the worst car. It was very dirty and smelly. I will never use Ace again

Overall service is OK but the car.... The worst car ever!!! Many scratches, lack of one turning light, weared interior, smell of cigaretes, noises from air-con, vibration on steering wheel above 100 kmph, remote pilot not working, lack of rear deck/dash

Always they are my first choice of rental car company because of their cars, staff and prices

The best rent car application. Easy to use, safe and secure, best price guarantee. Strongly recommended.

El personal llegó tarde y con cara de sueño, tardé casi 2 hrs para que me entregaran el auto porque debí esperar que otros usuarios devolvieran los que estaban usando. Encontré una botella de cerveza en la guantera y los neumáticos estaban demasiado desgastados.

Rented a car from Nov11th to Nov23rd in Cape Town South Africa. At the counter, they pushed me with an « upgrade » for an increase of R1961 over the price already paid with "Easyrentcars". Finally, they charged me about R3150 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !! A nice plus to this situation is that there were some scratchs on a hub cover when I took charge of the car but the staff told me itw as so light, itw as nothing. After returning the car, they now want to charge me almost $100 for ONE hub cap !! ANOTHER SCAM !!??

I just didn’t realise that when i had to catch a shuttle that the drive would be 10-15 minutes, i thought it was still on airport land. I didn’t realise i had to call them when i landed to send the shuttle as i thought it was an airport shuttle. So to receive some contact from ACE prior to my trip explaining these things would have been helpful. I won’t go with a hire car thats not on airport pick up from now on as operating hours conflicts with flight time check in cut off etc on my return flight.

Great, low prices and quick response.

Rented a car from Oct28th to Nov11th in Johannesburg South Africa. At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??

Good vehicle. Slow service

Fast process

Great car. Very spacious

Seamless processes

Very spacious car. Perfect for our group size.

Seamless booking process

They add more insurance while i was reserve with you the super insurance The drop off was terrible i stay more than hour searching for their place