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EASYRENTCARS CAR RENTAL REVIEWS

Help You To Choose The Right Car Rental Company

Zrey.Khoo

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Mini | Hyundai i10 or similar
“Rental company unprofessional, not responsible and not service oriented. ”
About PROCAR RENTAL: 7.0 /10
Unprofessional, Rude & Poor Service. Upon getting the Mazda CX-3, Procar staff named Christian did not bother to check the car together. All he said was you go round and take pictures of the car. Shouldn't they have a more professional renting procedure for customer's peace of mind? Car remote got cranky after the first few days. Thought was due to weak battery. On my 12th day, at the peak of the water fall, car remote could not work. Tried for closed to 1 hour in the freezing weather, and it suddenly works. On my 13th day, car broke down: Steering got very tied and indicator flashes pull over. Fortunately I was in a small town near petrol kiosk. Called Procar hotline, they referred me to a technical expert and requested me to change battery of the remote control. To diagnosed the problem I have to walked 20 mins in the rain to a shopping center to replace the remote's battery, but the engine still failed to start. Called Procar again, referred back to staff Christian. Requested him to checked my email of the dashboard indications, I sent. He got impatient and crudely exclaimed that he got 15 email addresses, which one am I referring to, when there is only one email stated on Procar website (Rude). Instead of getting an agent to take over, he asked me to seek help from kiosk attendance to run start the car and eventually to call a service agent to charge the car battery. That was when the kiosk attendance spotted the broken belt. Service Agent also wasted much time driving to and fro to look for right tools to install the belt. Wasted more than half a day of my leisure trip thus had to forego some destinations. Also had to pay for the service and got the refund later. Procar staff could have been proactive to contact and liaised with a service agent instead of having their customer diagnose and communicating via the kiosk attendance. As a leisure traveler, it's devastating: lost time, lost Skype cost, traumatized and stressed.
Reviewed: Oct 12, 2019

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Economy | Volkswagen Polo or similar
“BE AWARE”
About GREEN MOTION: 6.3 /10
Tried to make me sign before inspecting the car. Said there was a car manual and it was not there. Brought the car wet so made it difficult to see any scratches on body work
About Easyrentcars: 8.0 /10
Reviewed: Oct 12, 2019

j.wyles

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Compact | Volkswagen Golf or similar
“Easy and great result”
About Europcar: 10.0 /10
Ended up with a Mazda 6. An amazing car. All sorts of extras that made driving easy.
About Easyrentcars: 10.0 /10
Was a great experience.
Reviewed: Oct 12, 2019

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Intermediate | Toyota Altis or similar
About Europcar: 9.3 /10
I got upgrade car from Altis to CHR because the cars in stock was run out,and I love it.Everything was great.The counter is outside the airport,in the car park but they will have inside terminal soon.
About Easyrentcars: 10.0 /10
Good
Reviewed: Oct 12, 2019

R.Cleverley

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Mini | Fiat 500 or similar
“Simple process and cheap price.”
About GOLDCAR: 10.0 /10
All good, no problems, deposit was a bit harsh!
About Easyrentcars: 10.0 /10
Reviewed: Oct 12, 2019

C.Jane

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Economy | Proton Saga Model Guaranteed
“Highly recommended ”
About Gosocar: 10.0 /10
Excellent services, Friendly & generous owner & salesman, comfortable car environment.
About Easyrentcars: 10.0 /10
Reviewed: Oct 12, 2019

Joanne de Vries

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Compact | Mazda 3 or similar
“It was good. Quick response. Short line. Friendly staff. ”
About Dollar: 10.0 /10
Keep up the good work
About Easyrentcars: 8.0 /10
Keep up the good work
Reviewed: Oct 12, 2019

Michael Dean

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Compact | Volkswagen Golf or similar
About Europcar: 7.7 /10
Didn’t get a golf as booked instead a Ford Focus
About Easyrentcars: 10.0 /10
Reviewed: Oct 12, 2019

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Mini | Fiat 500 or similar
“Excellent ”
About Dollar: 10.0 /10
Brilliant service and lovely car. Nice and simple.
About Easyrentcars: 10.0 /10
Platform easy to use and great prices
Reviewed: Oct 12, 2019

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Intermediate | Toyota Corolla or similar
“Low price but poor value ”
About Atlas: 6.3 /10
Confusing instructions on pick up area at airport. Person was not familiar with the airport layout. Long time to wait (told it could be up to 30 minutes) and office is long distance from airport. Told that the car was fully fueled but only 3/4 full. Multiple warning indicators in car including low windscreen fluid levels, low tire pressure and needing servicing. Only positive comment is the van driver was very friendly and helpful.
Reviewed: Oct 12, 2019
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