QEEQ CAR RENTAL REVIEWS

Good condition car. Kindly staff

Chepeast price , quick anwser

la voiture n'était pas de la même catégorie que la réservation, j'ai payé un supplément pour avoir la catégorie prévu, mais voiture presque neuve donc pas trop décu.

Très bonne société de location continue très professionnel et efficace

Très bon site web bon service

We were very pleased with the upgrade.

Easyrent was a pleasant surprise. I think I saved a few $.

Good, clean car for great value

Thank you for the excellent service, airport pick & drop-off. I will recommend you to my friends.

I like your discounts & competitive rates. You are better than Travelocity in my experience.

There was a long queue, only one staff to handle

Cart pick-up takes too long. I schedule car for 2:00pm. When I show up at 1:00pm I was told that my car will be ready at 2:00pm. After waiting one hour, I wait another 40 min to pick up car. I think there are not enough people to manage all reservations on time.

Instead of the reserved VW Up, a very economical hybrid car Toyota was replaced. Comfortable and pleasant ride!

The staff was very rude, tries to sneak in insurance without explaining and was hostiek when confronted. Will never rent from this location.

NIce

Nice

We were upgraded to a saloon car for free which made our trip so much better, we didn’t have far to drive, but the upgrade made it so much more comfortable.

Everything worked as it should.

Staff was great at pick-up. We had two car and there were a few people waiting in line but it went smoothly with the paperwork. No attempt to sell us on additional insurance as we had bought full cover from Easyrentcars. Once paperwork was done, however, in Florence centre, we had to walk a little to a garage to collect the car. Unfortunately, lots of people were waiting and staffs did their best to get everyone their cars. It was a little hectic and took a while, but the staffs did their very best. We may have just been their at peak pick up time too. Just allow extra time if picking up in Florence centre.

First time booking with Easyrentcars and it was so easy and simple. We had additional coupons which helped a lot.

the car awaited us and was exactly what we needed. The pick-up and drop-off processes went smooth and quickly.

Everything was perfect.

The vehicle smelled like someone had smoked in it previously. It wasn't strong but still was offensive.

Car smelled from cigarette smoking.

I didn’t get refunded what is owed to me and had to call.. I am now dealing with Customer Services

Did not realise until booked that breakdown was not included, this is standard in UK

Car was fine but the customer service was VERY slow, impersonal and very disorganized at pick up. there was zero customer service and they ended up charging me more then what I signed up for on easyrentcars. awful experience.

The car conditions was poor, The bottom of the car are making alot of noise, side mirror can't be adjust. The car body have a lot of dented spot and bumper is not fix properly.We told them about it but they said that was the last unit thay have and we have to wait for around 40mins to pick up our car.