“If I had been on a tight schedule I would have been upset at the delay at pick-up”
About Easirent:8.0/10
It took about an hour a half to receive the car there was a backlog of customers at the facility at Heathrow. The car trip meter was not put to zero but I only realised this after I had set off in the car.
“Very good service and will definitely choose green motion again”
About GREEN MOTION:10.0/10
The counter staff was very helpful and friendly
was explaing to both of us the details of the car and we felt very comfortable with her
plus it was a new car and we are so happy with it
“Terrible from all aspects, picking up, condition, add on prices. etc etc”
About Easirent:4.0/10
Terrible experience, Condition of 1st van was totally unacceptable. service was poor when picking up both vehicles, just terrible all around. Have sent in a formal complaint but yet to hear back, not holding my breath on the reply.
Was not expecting SUV from Holden..... On the booking site I reserved for Hyundai Tucson or similar kind of car but... That Holden was not a similar kind (perhaps a bit below) It was brand new car but the height of seat was low and bit unsuitable for long distance trip and side mirrors were bigger than usual cars that blocked my sight for the sides. Everything was good but just the brand of the vehicle was a bit.... disappointed...
“Disappointing. I have raised a complaint about Europacar.”
About Europcar:6.3/10
Disappointing. I have raised a complaint about Europacar.
I arrived an hour early to pick up car and was told it was not back yet nor cleaned you have to wait. I was told that they have a small fleet of cars at the moment. I did not have much confidence at all in what I was being told. At 623 I got another Car (as nothing else in same class and was offfered a volvo or mercedes at increase costs) but still no sign of mine. So there seemed little possibility it would be back on time so why risk fighting Auckland traffic.
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