QEEQ CAR RENTAL REVIEWS

The vehicle looked great in the photos shown, however on closer inspection it had small scratches and dents. The staff member was ( prompt) showing me a handful of wide angle pictures but no close ups revealing damage. Most of the transfers I have done have a system where you get a drawing of the vehicle and ALL damage is marked on inspection. This let's the driver point out any unforseen blemishes etc. To be honest there was nothing noted and that left me feeling vulnerable. I made sure I filmed the vehicle and pointed out all the marks, dents, blemishes. At the return desk in Greymouth the counter lady was nice and polite, but qestions were raised about one one small dent by the fuel flap. I showed my video footage at Christchurch Airport and any pictures that detailed the small ding. In my opinion there was lack of communication. All the damage should be photographed and logged in the system so staff can identify past damage. The reason I am pointing this out is because I've done more then 40 transfers for transfer car and not experienced this before. Apart from that, happy with the overall experience. Thanks kindly

Good and simple

The team at the reception provide excellent service

Staff were helpful and nice. Car choice was good.

All was good although payment was a little clunky

Very straightforward. Once I got to the rental centre, the guy at the desk was very efficient. I had to wait about 15 mins for the car but that wasn't a problem at all. All very easy

It was easy enough. A smooth process all the way throughout

Nice fast pick up with Kevin, was told all I needed to know n was on my way, drop off with Sam was just as smooth and a nice follow up call the next day from Elaine to check everything was ok, all good

Handy app with good prices

The exterior and interior car was dirty. Lots of rubbishes left from previous customers. Apex should provide a cleaner car condition.

The platform is easy to use. I suggest to collaborate with the local car lender to provide the insurance services. This, the claiming process is quite long if it is now provided by the third party.

Horrible Chery vehicle. Worst car ever hired.

Pick-up location was under staffed so the wait was longer than anticipated.

No problems

สภาพภายในฝุ่นเยอะมากเหมือนไม่ได้ดูดฝุ่นบนเบาะจากผู้เช่าคนก่อน

Condition is good

2nd Day, one tire was damaged

NA

New Car

NA

Liigu are charging me €345 for a chipped windscreen. This absolutely did not occur whilst we had the car. The ridiculous expectation is that the customer should photograph every angle/panel/glass on the car to prove their innocence. I have zero-excess insurance, but it’s the principle of withholding the huge excess payment for extortion/stealing it if you don’t provide photographic evidence. Utterly disgusting company I will never deal with again.

It was a nightmare to get such an old damaged car. The car was soo old. It did not have any pick up. We went to mountain area and the car stopped working. We had got stranded for 12 hours with kids in car. When I informed the supplier. They took Over 14 hours to send me any help. As it was snowfall. We had life torture and spent over 600 euro to stay night and tech to any point of help. I NEED A FULL REFUND AND COMPENSATION. ELSE I WILL HAVE YO FILE AN OFFICIAL SUIT FOR CHEATING AND GIVING ME UNSAFE CAR TO DRIVE WITHOUT ANY CHECKS.

Their customer service is very poor and they have charged me VAT on the VAT meaning extra $17 and they refused to even listen to their mistake or trying to resolve it, blaming QEEQ for not giving them the correct information and therefor charging me extra for no reason.

Was made to pay additional for picking up after 8pm.

Muy amables y buenas máquinas en excelente estados

Muy ágil el sistema y fácil de usar

The car had a few more scratches than were highlighted at pick-up but I took pictures and there were no issues raised at drop-off

Fats booking and competitive prices

The car is very old and we pay the high price and expecting me to write good review not anymore

J ai réservé un suv j ai eu un monospace dans un état médiocre.