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Europcar, Melbourne Airport Car Rental

Europcar 3000+ ratings, 36 reviews

Melbourne, Victoria, Australia

8.9 / 10 Very Good

Best Price Car Rentals at Melbourne Airport(MEL)

Last updated on: July 27, 2021

Europcar - Melbourne Airport Information, Car Rental Instructions & Policies

Store Location

TERMINAL BUILDINGS

Telephone

+61 (0) 3 92416800

Pickup from Branch or Car Park & After Hours Pickup

The Europcar - Melbourne Airport car rental location is in terminal

You can walk to the counter of Europcar - Melbourne Airport car rental.

The counter is located at the area of car-rental companies opposite the airport. Please follow the guidelines to pick up the vehicle.

Return to the Store, Car Park or Key Box & After Hours Return

Please notice the sign called "Car Rental Return" and return the car at the Europcar car park.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
AUD 10030-60

Bmw 3 Series

Land Rover Discovery Sport (inc Gps)

Ford Escape 2wd Suv

Toyota Corolla

M Mercedes B Class

Bmw X1 Xdrive 25i

Bmw 2 Series Convertible (inc Gps)

Mercedes-benz E Class

Chevrolet Camaro Convertible

Mercedes-benz C Class

Mercedes Benz Cla 200 (inc. Gps)

Hyundai Kona

Mercedes Benz Gle350d

Pack up ^
AUD 10015-30

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Bmw 3 Series, Land Rover Discovery Sport (inc Gps), Ford Escape 2wd Suv, Toyota Corolla, M Mercedes B Class, Bmw X1 Xdrive 25i, Bmw 2 Series Convertible (inc Gps), Mercedes-benz E Class, Chevrolet Camaro Convertible, Mercedes-benz C Class, Mercedes Benz Cla 200 (inc. Gps), Hyundai Kona, Mercedes Benz Gle350d

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

UnionPay,Visa Electron,DinersClub,Maestro,JCB,Debit Mastercard,Discover,Visa Debit,AMEX are not accepted.

Note that two debit cards may be asked for upon pickup if your rental car falls into these car types: Bmw 3 Series, Land Rover Discovery Sport (inc Gps), Ford Escape 2wd Suv, Toyota Corolla, M Mercedes B Class, Bmw X1 Xdrive 25i, Bmw 2 Series Convertible (inc Gps), Mercedes-benz E Class, Chevrolet Camaro Convertible, Mercedes-benz C Class, Mercedes Benz Cla 200 (inc. Gps), Hyundai Kona, Mercedes Benz Gle350d

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of EUR 16.821 - 23.12 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
AUD 13.32/day
capped at AUD 93.25
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 20.72/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 11/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 10.89/day
capped at AUD 70
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 10/week
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
AUD 15/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Mornington Peninsula
While travelling on a ferry or barge, the vehicle is not covered by the Damage Liability Fee. The customer is fully responsible for any damage that occurs to the vehicle or damage caused by the vehicle while it is on the ferry. This includes submersion, in the event of the ferry/barge sinking.
Depending on car models, bringing rental cars to below countries is allowed and free of charge:
Representative Car Models Islands

Mercedes Classe V Auto-diesel

Chevrolet Camaro Convertible

Vauxhall Insignia

Griffiths Island

Kangaroo Island

While travelling on a ferry or barge, the vehicle is not covered by the Damage Liability Fee. The customer is fully responsible for any damage that occurs to the vehicle or damage caused by the vehicle while it is on the ferry. This includes submersion, in the event of the ferry/barge sinking.

Conditional:

Depending on car models, bringing rental cars to below countries is allowed but policies differ:
Representative Car Models Islands

Gmc Yukon

Hyundai Kona

Nissan Xtrail 2wd 5+2 Seats

Peugeot 2008

North Stradbroke Island

South Stradbroke Island

Bruny Island

Magnetic Island

Phillip Island

Kangaroo Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to the Australian islands that are not listed in Free of Charge, Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Melbourne Airport

4.7 mi from Essendon Airport

12 mi from Melbourne City Heliport

Railway Stations

11.4 mi from Flagstaff Train Station

11.6 mi from Southern Cross Station

12 mi from Parliament Train Station

Hotels

0.1 mi from PARKROYAL Melbourne Airport

0.1 mi from PARKROYAL Melbourne Airport

0.2 mi from Holiday Inn Melbourne Airport

Other Landmarks

12.1 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -37.6705 144.849

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.9 / 10 Very Good

  • Vehicle condition: 9.3
  • Vehicle cleanliness: 9.5
  • Spaciousness: 9.1
  • Counter staff: 8.5
  • Pick-up location: 8.8
  • Drop-off location: 8.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • L.CHEW

    Melbourne

    8 /10 Very Good

    Reviewed: Friday, July 30, 2021

    Like: The staff at pick up is friendly but staff at drop off is not friendly.
    Dislike: I was told that cash is accepted at drop off counter, but then when I wanted to make cash payment over drop off counter, the staff told me only credit card is accepted.
    Read More >
  • G.Anand

    Melbourne

    9.4 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Like: Vehicle was in good condition ..
    Read More >
  • anonymous

    Melbourne

    8.2 /10 Very Good

    Reviewed: Friday, July 30, 2021

    Like: Had originally rented a cabriolet, but weather had deteriorated. Staff was brilliant in getting me a replacement vehicle that surpassed my expectations (BMW 530i).
    Dislike: Were kept waiting for a while because staff was discussing an issue with a previous rental among themselves.
    Read More >
  • B.Kumar Betala

    Melbourne

    9.8 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Like: DRIVING ON INTERNATIONAL ROADS
    Dislike: HARDLY SOMETHING
    Read More >
  • J.Nathasia

    Melbourne

    9.2 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Like: I like the car’s condition, and how it was so easy to find the location of the car service
    Dislike: Finding the drop off location was a bit of a hassle. We ended up dropping the car at another Eurpcar’s location, however within the same area
    Read More >
  • HB

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Paying for additional driver was not expected
    Read More >
  • Anonymous

    Melbourne

    8.3 /10 Very Good

    Reviewed: Friday, July 30, 2021

    Station manager at Alexandria station was very kind, and tried to help us as much as he could.
    Read More >
  • Jimmy

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    a little busy at the time for pick up due to only 2 service at the time and some customers spend too much time and questions on it
    Read More >
  • Sandra

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    The system automatically gives Europcar 10/10 based on the answers I gave to the questions about Europcar. However I would like to say that for overall rating, I think Europcar deserves a 7.5 out of 10 and that was because they upgraded me from an intermediate (I had booked a Toyota Corolla) to a SUV, a Holden Equinox, and charged me for the upgrade. When I asked the staff on duty, they said they did not charge for the upgrade. However when I received the invoice the extra that I paid was listed as upgrade of car. I feel that this is not very ethical of Europcar. They should give me the same class of car that I booked or if they are unable to, to give me an upgrade with no extra charge. I have no complain regarding the car itself. My issue is the ethics of Europcar rental policy.
    Read More >
  • T.N

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Good as always. Clean and reliable and flexible service.
    Read More >
  • NZ Traveler

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Rented the car from Melbourne airport. Even though it was close to mid night both the staff members at the main counter were very helpful. They were quick in providing the rental cars. Got KIA CERATO in a clean condition. Also requested for a baby seat which the staff already arranged for in-advance. Document check and other formalities were quickly completed. During return the staff was available at the Drop-off zone. They confirmed the full fuel indicator and also took a photo as confirmation. Gave enough time to take out stuff from the car. Overall it was a very nice experience, unlike to few reviews which i read previously. Great going guys, will rent again from Europcar when needed.
    Read More >
  • Muhammad

    Melbourne

    9.3 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Excellent. Counter staff for my pickup was helpful and easy to work with, no upsell of insurance.
    Read More >
  • S.Jackson

    Melbourne

    8.3 /10 Very Good

    Reviewed: Friday, July 30, 2021

    All good.
    Read More >
  • Stevo Perth

    Melbourne

    8.3 /10 Very Good

    Reviewed: Friday, July 30, 2021

    Excellent car and good rate. REALLY ANNOYED at being billed over $20 for providing the drivers licence of my wife and not being told we would be CHARGED FOR A SECOND DRIVER BEING REGISTERED - even if she didn't drive the car. This was DECEPTIVE practice.
    Read More >
  • S.Banfield

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Friendly staff, car in great condition. Way to many entries on the keyboard for the service agent to finalise the paperwork.
    Read More >
  • Anonymous

    Melbourne

    8 /10 Very Good

    Reviewed: Friday, July 30, 2021

    There's no warning about fuel charge after return. Be aware of that. Fuel meter indicated full when I returned the car. Still, I got charged for 8 litre(AUD30) the day after.
    Read More >
  • Julie

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Great car, but they charged us for 6 litres of fuel just after we filled it where it clicked of twice at the pump. An issue to still be resolved with Europecar.
    Read More >
  • G.Conomos

    Melbourne

    8 /10 Very Good

    Reviewed: Friday, July 30, 2021

    Just another big company with scant regard for customers.
    Read More >
  • M.H.

    Melbourne

    9 /10 Excellent

    Reviewed: Friday, July 30, 2021

    スバル フォレスターまたは同等の車と言うことで、フォレスターでは無かったが、良い車だった。 カーナビゲーションが慣れなくて、使いづらかった(日本でも新しい車では同じことだが)。
    Read More >
  • F.Ferro del Valle

    Melbourne

    6.7 /10 Average

    Reviewed: Friday, July 30, 2021

    Car unusually old.
    Read More >
  • A.White

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    car was great
    Read More >
  • Y.LIM

    Melbourne

    7 /10 Good

    Reviewed: Friday, July 30, 2021

    Unclear on how to drop off the car.
    Read More >
  • N.O'Hagan

    Melbourne

    8.7 /10 Very Good

    Reviewed: Friday, July 30, 2021

    Car was too big for one person also the brand of car was very thirsty in relation petrol and not very eco friendly
    Read More >
  • P.Tunley

    Melbourne

    5 /10 Average

    Reviewed: Friday, July 30, 2021

    The pick up process was disgusting. 45 minutes in line after having booked is a disgrace and meant we had to cancel booked activities in Melbourne City. Why I had to stand in line while people who had not booked ummed and ahhed over choices or had to have every said twice due to language barriers is beyond me. Why I had to write on scrap pieces of paper which were then scanned or give details that I had entered under my booking was also staggering. My past rental experiences at all other large airports in Australia have taken 10 to 15 minutes. It was unbelievable. I happened to see the manager in the car park and asked her how this could be, she suggested I join the loyalty programme, nothing about how they can sort the issue inside that was going on. When I suggested having a separate desk for people who had not booked she said this had been tried and did not work as they got served faster thasn those who had booked in the end. How the hell does that happen. There were 5 staff working, if you make just 1 line for those who have not booked then it must become faster for the people who have booked with four people serving them. If there is no one in the non-booked line then that person can also serve a booked person. Where is the reward for booking ahead. This was a monumental clusterfuck that affected the whole day for a group of visitors who had one day to spend in Melbourne. One of the group had to cancel seeing his sister for lunch who he had not seen in 5 years as we had other booked activities to get to. I would not be writing this if this was the way it is in Australia but past experience means I know it isn't and something was wrong with this company office. Further we did not get a Nissan X Trail as requested, we have had the X Trail twice before, and I am aware how that is never guaranteed the Subaru Forrester was nothing on the X Trail. A real disappointment and will not be using Europcar again.
    Read More >
  • A.Abdul Razak

    Melbourne

    9.3 /10 Excellent

    Reviewed: Friday, July 30, 2021

    We did not receive the car that we booked for which was the subaru forester. Instead we got a kia sportage which we could have easily booked for lesser price. Other than that, everything went without a hitch
    Read More >
  • R.Nat su ki

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    very nice
    Read More >
  • Anonymous

    Melbourne

    9 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Europcar has different car classes as advertised on easyrentcar. I booked a RAV4 but Europcar would not give me one for the price. They would only give me a Mitsubishi ASX. Had to pay 2x the advertised price for the correct size and class vehicle. Not happy at all. Get this fixed.
    Read More >
  • Cheng Li

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Service fast and nicely. The car is in a good condition.
    Read More >
  • Shaemaree86

    Melbourne

    7.7 /10 Good

    Reviewed: Friday, July 30, 2021

    Ended up in a different car. I have always used my debit card as I do not own a credit card but was told at pick up that is not allowed with this booking as I hired a premium car. This information should have been passed on at time of booking. I then ended up with A choice of 2 cars since everything else was booked out. A camry or Renault, I asked what was a Renault and was told its a nice sedan. I paid for that and was given a Renault koleos, a big SUV not a sedan.
    Read More >
  • O.Smith

    Melbourne

    9 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Got a better can than I booked which was great. Will use europcar again because of this
    Read More >
  • X.Li

    Melbourne

    9 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Not exactly provided me toyota Rav4 but a Hyunda one instead - this is a little bit dissapointing Also they charged 100$ deposit but not yet returned.
    Read More >
  • Lee

    Melbourne

    9.3 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Good
    Read More >
  • P.Shi

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    We had the best experience with Europcar at Melbourne Airport! The lady behind the counter was lovely and we were pleasantly surprised when we walked out into the car park area and discovered that she had upgraded us! The car was practically brand new, having only done 3000kms! When returning the vehicle, again, customer service was excellent and it was totally hassle free. We could not speak more highly about our experience with Europcar and will definitely be recommending Europcar to everyone!
    Read More >
  • Anonymous

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    All good as always!
    Read More >
  • Anonymous

    Melbourne

    8.3 /10 Very Good

    Reviewed: Friday, July 30, 2021

    Excess human involvement. The process could be significantly more electronic or simplified. They had to shuffle through keys thrown in a draw for 5-10 minutes before discovering they didn't have the car model ordered so they provided a suitable but very different alternative.
    Read More >
  • V.Trask-Hall

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, July 30, 2021

    Excellent swift service
    Read More >
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