I waited in line for 40 minutes, and when it was finally my turn, they said the car wasn't ready yet. I had to wait another 40 minutes. This was quite inconvenient, and the line was also very long. But at least they gave me two nice cars, both brand new Lincoln Corsairs.
“Wasn’t a great experience as the car broke down and no help.”
About Budget:8.0/10
Car broke down. Battery flat and warnings up on dashboard. Tried to call Budget road side assistance but got nowhere. Tried to call drop off point but no response. Couldn’t get the car back on time because of this. Ended up paying someone to jump start me and finally got the car to an alternate drop off point. Fella there was very helpful.
Initially, they gave us a car without a front license plate and not the model I had booked. Later, the patrolling staff at the car park noticed and said it was unusable, asked the service staff to switch, and we were told there were no cars at that spot. Finally, albeit reluctantly, the receptionist gave us the car model we had booked.
Waited an hour and 45 minutes at check in, and then waited 45 minutes for a car. And I didn't get the car class that I asked for. I specifically asked for a compact and they gave me an SUV.
Horrific experience.
“BUDGET = voiture sale et en très mauvais état. Pneus lisses !!!”
About Budget:5.0/10
Voiture ne correspondant pas à la catégorie réservée, sale et vieille avec des pneus lisses et de marques différentes. J'ai du changer deux fois de véhicule avant d'en avoir un de la bonne catégorie !!!
The vehicle was in really bad condition
Every time I braked the whole car would shake.
Every time I drove fast the car would star making noises, the pick up speed is really bad.
The service of the staff of budget was pretty grumpy and when I went into the office there after dropping of the vehicle the lines were so long I would have missed my flight if I would have waited in line.
I don’t believe I should be paying for this rental and I expect a refund.
Car was great. EWR new car rental arrangements aren't the greatest.
Only one staff menber was available for Avis & Budget till nearly my chance, so there was more waiting time.
Staff service was very proffesional. Great.
“Bad expeience and not match my order expectation”
About Budget:4.0/10
The car was very noisy and when noticed it was too late and far to return to replace. It appears that had been used extensively before, almost 100,000 miles. I was busy in my business purposes and short in time to call or replace it during the trip
Also the size of it was seem smaller and not at the level in the order of mid-size SUV.
About QEEQ:7.0/10
I communicated with your whatsapp channl which was responsive.
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