QEEQ CAR RENTAL REVIEWS

The staff was friendly at check-out and helped me to get a more comfortable car for not much more money than I was originally paying, but they did not explain that the surcharge for having Fox Rent A Car fill the gas tank was 30% tax. The fuel was astronomically more expensive than if I had filled up the tank myself! And, when I dropped off the car, the lady who checked me out was not able to explain the details of my additional charges on my bill so she sent me over to another man at the check-out counter. He looked and acted very perturbed by everything I asked about, when trying to get clarification of the charges on my bill. I also had to fill out an incident report for a cracked windshield from a rock that flew up from another car. I wasn’t very happy to get a bill for almost $500 for a cracked windshield that I could not have prevented from happening.

The booking online was relatively easy, and I had no problems with the reservation when I arrived at Fox Rent A Car. However, I was charged a foreign transaction fee for booking through this site, so I don’t know if I’ll use EasyRentCars again due to the unexpected foreign transaction fee.

Tuve que cambiar a un auto de mayor capacidad. Creo que poner elnumero de maletas que caben no es suficiente sino el tamaño de las mismas. Esto me significó un casto superior

Es un problema para lo que no rentamos autos con frecuencia todo el tma de los SEGUROS. yo contraté este asumiendo que todos los seguros estaban incluidos pero el de LIABILITY no estaba y lo que me dijeron en mostrador es que es el mas importante - costo ADICIONAL. deberian incluirlo o hacer referencia a que esto es obligatorio y que recomiendan contratarlo. Tuve que contratar el menor (supuestamente de $18.50 usd diarios

Excellent, just a short queue at the check in desk

Excellent

charged me someware around $90 for 10 gal of gas because i didn't have a chanse to fill it back up.

the receptionist told me that should buy insurance with them which is around $50 per day, and told me it may spend 1 year to claim online with ERC, she scared me a lot. Also, she charged me $908 on my card but did not explain what are they including...it just said preauthorization, I am waiting for the refund of preauthorized now. The car was not very clean, and there was an Ineffable smell.

Easy and smooth, but no Australian Service Phone now.

Excellent company

Me pidieron un dinero adicional de seguros y peajes y aún no me lo han devuelto y no se si me los devolveran.

Facil de rentar y economico

Amazing

Amazing

Excellent

Excellent !

The rental was not booked as the required pick up/drop off times. As we were delayed with several days notice none of the phone numbers provided were operational. Phoned all, each time recieved message "the phone number dialed is not an operational number" so unable to extend

Requested pick up drop off times were ignored therefore I paid for 5 hrs of rental prior to being in the usa, and had to drop off the car 7.5 hrs prior to our departure depriving us of a day's activities

Fast service

I like easyrentcars

Very good company

Super service

If the staff can put more smile on face, then everyone will be happy for that moment

The car wasn’t clean fron the outside and Inhad to wait for about an hour to pickup the car as there was only 1 representative serving Avis, Budget and 1 additional rental company + they kept advising on getting additional insurance on top of the one purchased from EasyRentCars claiming that there would be lots of hassle and admin fees in case anything happened.

The car was much better than expected and very efficient. We did have to wait about 20 minutes so was delayed in leaving with the car but the guy in reception was so friendly and apologised about the wait. The lady on drop off was very efficient and had us turned around in 10 minutes. Would definitely use again

Booking was easy and the lower price notification was amazing! Would definitely use again.

We booked the vehicle for 8:30 am. When we arrived at 8:35 the branch was still closed. The clerks arrived only around 8:45 and the whole process until we left took over half an hour. When we returned the vehicle we arrived at 9:15 am and the clerk asked us to wait until he was done with another customer. A process that took him a long time. He then told us he owed us a high amount because we were late. He said the vehicle was delivered to us at 8:38 ...

The staff sold us a Sun Pass which was an unnecessary expense given our destination. We felt we were taken advantage of. Not a good way to start a relationship

駅から近く便利でよかったです。

わりと使いやすかったです。