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Just OK

About AVIS: 6.3 /10
the receptionist told me that should buy insurance with them which is around $50 per day, and told me it may spend 1 year to claim online with ERC, she scared me a lot. Also, she charged me $908 on my card but did not explain what are they including...it just said preauthorization, I am waiting for the refund of preauthorized now. The car was not very clean, and there was an Ineffable smell.
About Qeeq: 8.0 /10
Easy and smooth, but no Australian Service Phone now.
Reviewed: Wed, Dec 4, 2019
Medium SUV | Mitsubishi ASX or similar

Relevant Reviews on AVIS in Australia


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Small SUV | BMW X5 or similar
About AVIS: 9.0 /10
The vehicle was just perfect.
About Qeeq: 8.0 /10
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Reviewed: Sun, Nov 17, 2019

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Premium SUV | Mercedes-Benz GLE250 or similar
“The whole experience kind of ruined my trip.”
About AVIS: 6.0 /10
I got allocated different car and Avis staff said that they made a mistake and allocated wrong car. Why would I pay extra money for luxury car if I would get average SUV car at the counter. I had to wait over one hour to get the proper car as it was needed to be cleaned. After returning the car, I got a receipt, but on bank statement I got over charged which I haven’t heard from Avis, so I had to send an email to the customer service and I haven’t received any email.
Reviewed: Tue, Oct 8, 2019


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Intermediate | Toyota Corolla or similar
About AVIS: 8.7 /10
Thanks and Kudos to Avis Staff who provided me a free upgrade from Hyundai i30 to Toyota Camry. our luggages fits well and very comfortable for our family to travel and move around.
Reviewed: Wed, Sep 11, 2019


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Medium SUV | Mitsubishi ASX or similar
“Easy and fuss free”
About AVIS: 9.7 /10
AVIS upgraded our rental to a Hyundai Tucson, which was much appreciate as there were more boot space.
About Qeeq: 10.0 /10
It was easy to use. Price drop was helpful as I manged to save another 5% off my booking.
Reviewed: Thu, Aug 29, 2019

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Intermediate | Toyota Corolla or similar
About AVIS: 9.0 /10
About Qeeq: 8.0 /10
Reviewed: Wed, Aug 14, 2019

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