“Modern cars, friendly staff, great value for money”
About Easirent:9.7/10
Brand new car in great condition. If I were to rent from them again I would phone for pick up at Birmingham Airport as soon as I was leaving the plane as the only draw back was that we waited 25 mins to be collected. That meant that the kids were cold and restless so started running around. This is not a safe combination in a car park. This wouldn’t have been an issue if I was travelling alone or with just adults. Staff were very friendly and all was explained well.
“You may think it’s cheap but beware of the hidden charges.”
About GREEN MOTION:9.7/10
I have used Green Motion a number of times and have always had a good experience bar picking up the car which always seems to take a while. However during this rental period I was left feeling very disappointed and angry with Green Motion. Upon leaving the car, I was told it was too dirty (I had used the car on a couple of country roads and the motorway) and as it’s winter and it has been raining there is dirt on the roads so the car had mud splashes and mud debris from the pushchair inside the car. I was told that due to this the car would need to be valeted at a cost of £96. I had a flight to catch so could not take the car to clean it myself. Had I been made aware that the car needs to be returned clean, I would have cleaned it myself. Never have I been told that a car I have used is too dirty. I was gob smacked and pissed off at the charge. So much so that I will not use this company again.
Extremely helpful staff. Good courtesy bus to the location and back again. Very friendly. Item was misplaced in the car and they ensured it was returned safely.
The vehicle we received was spacious and overall pretty clean.
There was some minor damage that wasn’t on the report and before we left we had to report it and get the record amended.
The staff were all friendly and helpful.
Overall very good service and we would recommend and use again
My daughter left her phone in the car which set off elsewhere after I dropped it. The staff quickly recalled the driver and returned the phone much to our relief. Thank you to Callum and his colleagues.
“30-60 days to receive deposit back is mental. no rental company can run much longer like that!”
About Budget:8.3/10
The lady at the counter in Birmingham Airport wasn't friendly at all, tried to upsell but I had to deny. so she even got more upset. however, I am used to in it as I rent 200 days of a year from different location in the UK and Ireland. hence I am very much aware of their cons and pros.
About QEEQ:8.0/10
they are pretty friendly and helpful. only problem is that I still haven't received my Deposit back yet, after 3 days I have inquired about it, they said it could take 30 to 60 days! seems like they are investing my money elsewhere to cash in some more revenue! its a disaster. if that really takes that long Easyrentcars would be out of option on my next rental.
“Would have been great if I’d been given the car I’d asked for.”
About Easirent:9.0/10
The reason I wanted to hire a car was I needed more boot space for luggage as my car is to small. I wanted a estate car and that’s what I thought I was getting, but after I’d payed I was given a 2008 Which wasn’t big enough.
would have been nice to get a car manual in the car as various alarms and warnings needed to be .not the distraction needed in a strange car on strange roads
Mauvaise indications sur la réservation QEEQ pour trouver le bureau Greenmotion (il faut prendre un train en direction de la gare, pas un bus comme indiqué dans la réservation).
Nous avions payé pour une réservation “full to full” pour le plein de carburant. GM nous a informe que cela n existait pas chez eux et ont imposé un “same to same”.
Voiture réservée type Opel Crossland X ou equiv (volume de coffre 410l). Voiture fournie par GM était une Kia Stonic (volume de coffre 352l) qui était donc beaucoup plus petite que ce qui était prévu.
Extérieur du véhicule sale au moment de la location (l intérieur était OK).
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