Car showed a warning light which was a bit off putting, but otherwise excellent. Counter staff brilliant on arrival as one of our party on later flight and driver went back immediately to fetch
I was also very surprised to be charged a premium to got to Arran
“Painless and very efficient with no grumbles from me!”
About East Coast:9.0/10
Seamless and painless process - efficient pick up and drop off by Courtes bus to and from airport. Only a 10 minute transit. Car waiting on arrival and not crowded so quick to grab and go. Similar on return with a well oiled procedure.
Worse experience renting a car. The staff at the Rome location were very unfriendly and rude. More interested in smoking cigarettes than anything else. Also try to sell additional insurances when I am fully covered. Joke
The wait to get the vehicle was long, over 45 mins. but the process of getting the car was quick. The vehicle was perfect for our trip as it was a Golf trip and needed all the extra space for gear. Drop off was quick and easy.
About QEEQ:9.0/10
Booking process was easy. needed to rent a specific vehicle due to the space and occupants inside.
“QEEQ experience was great as was the experience with Sicily by Car, after a nervous initial encount.”
About Sicily By Car:9.0/10
Arrived 25 mins early and after processing our documents, we were told to go to the back of a very large queue because we were too early! This was worrying because we then watched another party get told their contract was cancelled because their 30 minute “hold” time was exceeded.
In the end all went well and the overall service for us, was good.
About QEEQ:10.0/10
Hadn’t heard of QEEQ before this experience but was very happy with the process and would definitely use them again.
Great service, would use again and recommend to others.
About QEEQ:9.0/10
Good service and support, but there was some confusion about required documents for my pickup (Canadian drivers license in Luxembourg). There was something about international drivers permit that the app said I had to have, but reaching out to local authorities, they said it wasn't possible, and when picking up the car - no questions about it, but this "requirement" caused me to stress out and worry if I may get denied the car when picking up. Should be more clear.
Thanks for the car. I had to drive without music (only FM at times). Bluetooth is not there in the card, usb cable was not detected for any of our phones. Others than that, nice experience.
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