JACKSONVILLE CAR RENTAL REVIEWS

Pick- up was explained perfectly from the airport. Car was there and ready with a full tank

Price was excellent. Web site was easy to navigate.

Excellent service. After collecting my car there was an issue with the cat, they change the car and upgraded me for my trouble. The gentlemen at the desk were super friendly, the staff at the drop Off were happy, accommodating. After such and excellent experience I will be booking with Hertz again.

Fantastic easy to use app. Got me a great deal also. Will recommend and use again.

Great!

Great!

Wait of over an hour at Dollar is unacceptable.

The rental desk at JAX was very friendly and helpful. She even upgraded my car for free.

Smooth process. Got price drop alert with cheaper price

I waited over an hour to get my car. There was one person working and the lobby was full. They did not have the vehicle I reserved. The car they gave me was dirty and damaged with dents and scratches.

Upgraded car on pick up brand new Nissan rogue. Great staff at jacksonville can't fault them.

Great app and everything went smoothly. Will be using QEEQ every time from now on.

The windscreen had a crack in it..it had dents in it..I waiting over a hour it wasn’t the vehicle I asked for..The guy at the desk was very friendly thought and I’ve been over charged 43 pounds

Solo que el personal de dollar que me atendió no entendía que ya los impuestos estaban pagos al momento de recoger el vehículo. Eso debe de mejorar Por lo demás todo muy bien

Excelente

Good car, but charged me for returning the car 30 mins late.

Espere demasiado tiempo para obtener mi carro !!!!!! Y me cobraron un seguro que ya yo lo tenía !

El servicio al cliente me pudo haber ayudado en el momento que tuve problemas y no fue así ! Lo hicieron después de 2 meses de la devolución del automóvil

When the Budget counter agent found that I'm a regular Thrifty customer she offered an upgrade at no extra charge. Such excellent service win them a new client.

Great service, excellent value, great rates, will use their platform again.

Simple & cheap!! I was shocked no extra charges for anything! Great ready to book soon again!

The whole process was awesome. I was very confused on the quality of the vehicle as there was a back up camera but no automatic locking doors or windows. This is a safety concern as we had to constantly manual unlock and lock everydoor, and if we forgot one door that could have been a safety concern or a potential theft. It was confusing as it seemed above standard for the rear view camera but below standards on manual windows and locks. Everything else was exceptional!!

Well, I knew what I was renting. The ford Mustang is a 4 passenger 2 door car with not much leg room for the back seats. The trunk is medium sized. I have rented this car before, so there weren't any surprises aside from tha fact that I forget how COMFORTABLE it is for long rides. Staff at the counter was great. Waiting time was very brief. I loved the Alamo experience. I used to be on "budget", if you know what I mean, but it was a pleasant change.

The car wasn’t very clean and stinks of cigarettes so bad. This is my second rental in less than a month that the car stinks of cigarettes. Unacceptable.

Very friendly counter support!

Easy going and good offer.

Upgraded to an SUV class of vehicle at no extra charge.

easy booking and good prices

Everything went very smoothly even when I had one query mid way through the rental - everything exceeded expectations

Easy to use and provided competitive options. Excellent experience

The company says all cars are smoke free but mine smelled horribly of smoke. The right rear tire went flat twice during the week and I had to spend time and money filling it with air. The windshield fluid was out.