It took me two hours to get out of there. Their computer froze when my credit card was being processed so when I tried again it was declined. I didn't have a phone so I asked to use theirs to call the credit card company. The guy wasn't going to let me which would have been disastrous. Luckily the manager was around and he let me call the credit co. and eventually i was allowed to proceed. Total lack of compassion on the part of the Hertz employee especially when it was the fault of their computer. I had been travelling for twenty hours and this was very upsetting .Thank goodness the manager Ash was around otherwise I would have been stranded and jetlagged
About QEEQ:10.0/10
I think that it was easy to book. I don think that I needed all the insurance that was pushed on me
“Easy and smooth transaction. Just as I expected!”
About Budget:9.0/10
It was a smooth process although we had a bit of trouble locating the budget car rental at the airport in Dallas. This transaction was easy and I am so thankful the literature told us to carry the voucher with us. Thanks
Very helpful staff. My car had damage on pick up not on the condition form. I videoed the car and showed them on return and no problem.
About QEEQ:10.0/10
Very impressed with QEED. I asked a question about late pick up at velencia airport and received a prompt response with my question answered both by email and a phone call.
I had to wait for the 20 minutes so that the employee finishes his private phone call infront of the pickup station. Then the car was SUV Tiguan and I have reserved a sedan Mercedes so didn’t like the options and when asked I was told that this is the only available option
When I returned the car I did not receive any receipt that the car was in good order (no damages and full gasoline)! I think it would be reassuring to receive it!
Wonderful experience, been picked up from the Arrivals terminal, very short drive to the car rental compound, a thorough check of the car by the staff. The car was almost new (less than 10,000 km), smooth drive, integrated GPS, nice audio system, excellent aircon!
No fuss return process followed by dropping to the airport, would highly recommend!
Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.
“We had the car for 30 days, so it was unpleasant for us the deal with it for so long.”
About AVIS:6.0/10
The car was an older model, makes noise when turning vehicle. Strange foul odor from the interior of the car when it gets wet. Took a long long time to pick up the vehicle at YVR, had to wait almost one hour for them to clean and prepare the vehicle for us. It was a Nissan KICKS hatchback.
El personal de devolución ,quería que entregara en 10 minutos el vehículo sin dar tiempo para ka revisión y después desapareció y fue imposible ubicarlo el cual tuve que dejar la llaves en una caja de recepción
Con esta empresa tuve un problema porque no aceptaba mi tarjeta de crédito para el depósito y tuve que pagar un extra de 90€!! para que bajara el depósito y poder ponerlo en metálico. Me pareció excesivo. 90€, mucho más que el propio alquiler. En ese sentido fue una estafa.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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