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Qeek good, Hertz horrible

Reviewed: Thu, Nov 4, 2021
About Hertz: 8.0 /10
It took me two hours to get out of there. Their computer froze when my credit card was being processed so when I tried again it was declined. I didn't have a phone so I asked to use theirs to call the credit card company. The guy wasn't going to let me which would have been disastrous. Luckily the manager was around and he let me call the credit co. and eventually i was allowed to proceed. Total lack of compassion on the part of the Hertz employee especially when it was the fault of their computer. I had been travelling for twenty hours and this was very upsetting .Thank goodness the manager Ash was around otherwise I would have been stranded and jetlagged
About QEEQ: 10.0 /10
I think that it was easy to book. I don think that I needed all the insurance that was pushed on me
Economy | Mystery car or similar

Relevant Reviews on Hertz TAMPA INTL AP


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Economy | Mystery car or similar
Reviewed: Thu, Jun 30, 2022
About Hertz: 10.0 /10
Very swift and friendly service
About QEEQ: 10.0 /10
Very user friendly as ever


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Compact | Mystery car 2 Doors or similar
Reviewed: Tue, Apr 26, 2022
“Great, painless experience with QEEQ and Hertz!”
About Hertz: 9.0 /10
My flight was delayed 24 hours, I called Hertz direct to let them know, it was no problem and they refunded me for the day that I didn't use. Pick-up and drop-off were both very quick, car was clean... everything went smoothly.
About QEEQ: 10.0 /10
Everything was smooth and well explained, will definitely use QEEQ.com in the future!

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Compact | Mystery car 2 Doors or similar
Reviewed: Tue, Apr 26, 2022
“Rapide et conforme”
About Hertz: 8.0 /10
Rapide et véhicule mieux que prévu !!
About QEEQ: 8.0 /10


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Economy | Mystery car or similar
Reviewed: Tue, Nov 23, 2021
“Big let down and stuck with a bad vehicle”
About Hertz: 6.0 /10
The mystery car should have been for 5people with 2large cases. Out of all the cars on row 3 there was only 1car that fitted this criteria. A silver Kia which has a dent and a scratch on every inch of the car. When I mentioned that I wanted a different vehicle I was told I would have to pay and upgrade so I took the vehicle in bad condition. I have always been told Hertz are the best car hire company however after this experience I would be very cautious about booking again.
About QEEQ: 10.0 /10
Easy to book and happy with the price. Didn’t need to contact QEEQ for anything so can’t comment on customer service.
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Intermediate | Dodge Challenger or similar
Reviewed: Thu, Jun 6, 2019
About Hertz: 8.7 /10
The booking fee (online) was reasonable but I did not know there was going to be another $100.00 in fees added on afterwards. That was disappointing.
About QEEQ: 10.0 /10

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