Only problem was (but it's hopefuplly being solved) that they have tried to charge extra day, even if the car was returned 5 hours earlier and not later.
“Smooth process from start to finish and best value I could find!”
About Budget:10.0/10
Car pick up was very easy, no hassles at all with my QEEQ voucher. Car was bigger model than expected so I got extremely good value for money. My only worry was the car hire desk closed at 10pm on Saturday (why close earlier on a Saturday?) which was cutting it close for my arrival but everything worked out ok.
About QEEQ:10.0/10
Booking process was straightforward and very good value. I could not have gotten such a competitive price booking direct with the car hire company. I did not use the price drop protection option, felt I didn't need to since it was already such a good deal!
Excellent customer service! We were helped by the friendliest person who was efficient, patient and thorough. We were given a car within the class we requested, and a hybrid to boot! Would highly recommend AVIS.
Well, I knew what I was renting. The ford Mustang is a 4 passenger 2 door car with not much leg room for the back seats. The trunk is medium sized. I have rented this car before, so there weren't any surprises aside from tha fact that I forget how COMFORTABLE it is for long rides.
Staff at the counter was great. Waiting time was very brief. I loved the Alamo experience. I used to be on "budget", if you know what I mean, but it was a pleasant change.
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