QEEQ CAR RENTAL REVIEWS

We had to pay to upgrade as the original car was too small. The car was expensive but proved ideal for our needs. Why did Thrifty acquire a car with cream leather. It has dirty marks on it that wouldn’t have shown so much on BBC a car with a dark leather interior. Otherwise it was a nice car.

Staff were good and efficient

No problems

Very helpful ground staff; very good quality vehicle. Overall a very pleasant experience.

Excellent platform with all in one place, vehicle, insurance etc.

The car was upgraded and smooth. The counter staff went above and beyond to source the right drop off spot. It was truly impressive.

It was a smooth experience.

Fantastic value. Very prompt pick up and efficient service with clearly outlined conditions. Car did not have cruise control which was disappointing, and made for less relaxing driving conditions.

Price drop refund was an unexpected bonus, I didn't actually believe it would happen.

There was quite a queue on check-in as there was only one member of staff manning the desk but staff were friendly and car was as described. No issues returning the car, holds released from my card within a week.

Car broke down. Battery flat and warnings up on dashboard. Tried to call Budget road side assistance but got nowhere. Tried to call drop off point but no response. Couldn’t get the car back on time because of this. Ended up paying someone to jump start me and finally got the car to an alternate drop off point. Fella there was very helpful.

Yes

The car was clean and well maintained. Great size for what we needed. Finding the shuttle from the airport to the car pickup was not very strait forward. In one email we received, it states in small print what shuttle service to use, in another there was no mention of the shuttle company. We waited at the airport for over an hour and had to call Noleggiare twice before someone told us what shuttle to look for.

Quickest uplift and drop off that I have experienced

Easy booking process

Everything was going well until the drop off where they told me that the trunk cover was missing. The vehicle never had a trunk cover to begin with so now I have to deal with the company because they want to charge me €300 for a missing trunk cover that was never there.

Smooth

Thrifty in Toulouse was run through Hertz and they provided a more than satisfactory rental experience with a high spec. care. No issues at pick up or drop off. Would book through them again.

Simple booking procedure with competitively priced cars.

Car wasnt ready and got different model

Car was in excellent condition , nearly new less than 3k miles.

As in previous bookings everything went smoothly with no problems what’s so ever. Very competitive prices and excellent service all round. 10/10

Outside condition of car was poor. Lots of dents, scratches and a front corner panel hanging off When we dropped car off back gate was locked as they has broken the key in the lock so could not open the padlock. We were not previously told of this and it was only that a staff member was in the yard moving a car that I got her attention and she told me that we had to return the car to the front of store.

The waiting time for the shuttle from LAX was over 30 minutes which was really very inconvenient. Another thing, I wish that they don't allow smoking in their vehicles. I am non smoker and the smell of the car had really annoyed me and triggered my asthma. That was a real disappointment from a huge company like Budget.

Very easy booking.

I thought I could get Nisssan car but the customer service representative gave me another car without explanation. Moreover, my deposit hasn’t been refunded for more than 10 days. I need to call Thrifty again for clarification.

Pleased it was a hybrid, hardly used any fuel

Professional and great value rentals

They tried to scam us by inventing some random damage on the car. I had pictures from when I picked it up and before dropping it off. Although the guy did not admit it, it was evident that he damaged the car while inspecting it to charge us. In the end, after showing the pictures, the guy changed the subject and received the car without any complaints or so.

Terrible counter staff, Took them an hour to deliver, ended up paying about $150 more than the rate at qeeq.com

Excellent.

Excellent.