Disaster finding where to pick up the car. Infuriating. Spent over an hour first finding their location and then actually locating the car. What a waste of time!

I marked the drop off location as 3/5 as when entering the airport it’s quite tricky to find the location, even the second time I dropped off the car (I rented with them once before). whereas to Find the pickup from arrivals and to exit from the location is quite easy. Would be good to have signs maybe?

Easy process picking up the car and didn’t try to look for excess damage etc. Would use again.

We’re given a refund for a price drop - excellent!

When dropping off the car they immediately found some almost invisible very small dent which is invisible to the untrained eye. It wass dent (not a scratch) of maybe 0,5mm over 5cm. For sure it must have been on the car when I picked it up. Anyway I had to pay 295 EUR for damages while I never had any damage caused myself.

We booked a Fiat 500 but they give us an Opel Crossland, no complains for that, bigger car, better value for money, the only problem was the waiting time, one hour and 40 min, and they block €900, that’s a big amount considering that we pay for the expensive assurance , that covers everything

Good app, very intuitive, easy to use