Very kind and helpful pickup hall at Invercargill.
Car did well over the 4300+ kilometers. No issues with tyres even after so much driving on rough surface NZ roads. The windscreen wipers and washer bottle was used often over the many rain days of driving and yet never ran out of fluid.
After hours drop off in Auckland was a bit confusing initially but fairly easy and I didn’t get stranded. Great driving experience in beautiful NZ!
About QEEQ:10.0/10
I was able to use QEEQ when I could not use my other standard rental companies due to such a unique starting location. Might start using QEEQ for many more car rentals in the future!
Everything was ver efficient. Staff knew about booking and the whole process took about 20mins as they did not have the car I ordered and was given an upgrade.
Se hizo un cambio de coche , rentamos un Opel Grand Land, y nos dieron un 2008, el cuál tiene menos espacio en la maletera.
Lo demás todo bien. Buen servicio.
Un detalle , los baños del local no estaban en servicio
“It worked out fine this time although the costumer service was flawed.”
About Hertz:10.0/10
I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.
“Another easy one way rental, with only one caveat.”
About Budget:8.0/10
Budget is always on point for me. Friendly staff, efficient rentals. This particular car didn’t look like it had been cleaned - it had a wonky smell to it and I found the previous renter’s rental agreement in the side arm rest storage. However, it was a quick one day, one way rental and I liked the fuel efficiency, so I simply did not really care.
No shuttle or Euro Staff at the airport to pick us up from the airport to the rental location. Did not Fiji local sim so it took a while to get that sorted. Once, I got there, the car was not ready for pick up. They said 7 mins but it took 30-60 mins to get the car.
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