Airport desk was a little understaffed on pickup. Upgrade to SUV verry much appreciated!
Booster seats were not so clean and material a bit frayed etc.
The car I booked was unavailable, and they tried to sell me a huge, 3-seater Transporter vehicle used for moving goods/homes. Completely unsuitable for a 1000km family trip. After 2 hours, we got a different car.
SNAP were great. We phoned them from the airport and they were there within minutes to pick us up and take us to collect our vehicle. Staff were very friendly and the service was fast.
“Remember there is no spare tyre in most modern cars.”
About ARNOLD CLARK:9.0/10
The only problem we had with the car was a flat tyre on the motorway. Which as the car did not have a spare tyre resulted in a three hour wait at the side of the motorway and we had get the tyre replaced at a cost of 204 pounds. As we had paid for zero excess this was refunded by the hire company. Some to think about when hiring a car. Arnold Clark were helpful and the service was quick and efficient.
Increíble experiencia de alquiler de autos sin estrés. No había colas en el mostrador DE seven auto y había muchos vehículos limpios disponibles para elegir. La entrega fue muy eficiente y no se agregaron cargos ocultos. Definitivamente voy a alquilar de nuevo seven auto por medio de vip car
EZU Duplicate charge my rental fee, after call to QEEQ customer service and EZU, got refund. But give me a bad experience and waste my time during travel.
“Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money”
About ACE Rental Cars:6.0/10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ:8.0/10
Price drop DID work. And that was a valuable benefit
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