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Live Chat Email Us Service Code: 4026179035

Very straight forward even for simple people like me.

Reviewed: Sun, Jan 22, 2023
About Thrifty: 9.0 /10
Excellent customer service beyond my expectations. Quite smooth & courteous. Can't fault.
About QEEQ: 10.0 /10
Very simple to navigate.
Small SUV | Mitsubishi ASX or similar

Relevant Reviews on Thrifty in Australia


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Economy | Toyota Yaris or similar
Reviewed: Thu, Oct 8, 2020
“A good experience”
About Thrifty: 9.0 /10
Fine... No problems. Easy.
About QEEQ: 8.0 /10
Bit tricky to navigate but ok... Sadly the discount wasn't what was promised.

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Economy | Toyota Yaris or similar
Reviewed: Tue, Dec 31, 2019
“Easy rental”
About Thrifty: 9.7 /10
Friendly staff and clean well kept car
About QEEQ: 10.0 /10
Very easy to use and positive outcomes

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Large SUV | Toyota Kluger 7 Seats or similar
Reviewed: Tue, Oct 15, 2019
“Poor counter services!”
About Thrifty: 6.7 /10
Poor counter staffs. The car we booked was not available and they tried to downgrade us to another car that can never put all our luggages inside. We booked a bigger car foreseeing we needed to put in quite a number of luggages. In similar cases in the past, we would be upgraded to another bigger car only instead of being pushed into a smaller car. 1, pirce is not the same. 2, it simply didn’t work! It took us 30 mins. We insisted and then was asked to wait for another 30 mins because they needed to wash the car! I think all these should have been managed better given they are clear what kind of cars customers have booked! I will go with another car rental company next time!
About QEEQ: 10.0 /10

Paul Dennehy

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Large SUV | Toyota Kluger 7 Seats or similar
Reviewed: Thu, Jul 25, 2019
“Excellent vehicle, price and service”
About Thrifty: 10.0 /10
Fantastic vehicle (wish I had one!) and Mim at the counter was lovely and very helpful
About QEEQ: 10.0 /10


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Compact | Ford Focus Cabrio or similar
Reviewed: Tue, Feb 12, 2019
“I didn't get the car I booked and paid for.”
About Thrifty: 7.3 /10
Thrifty tried to give me a larger car to compensate but there was no way I wanted to drive a larger car in Melbourne - a place I didn't know. I booked the Ford Focus Cabrio as a special treat for my daughter and the Kia Rio wasn't the same. The other car offered was a Suzuki Swift.
About QEEQ: 8.0 /10

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