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Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money

Reviewed: Thu, Jan 19, 2023
About ACE Rental Cars: 6.0 /10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ: 8.0 /10
Price drop DID work. And that was a valuable benefit
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service. Thank you for your feedback. We look forward to serving you better next time.
Economy | Mystery car or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

M. Vieira

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Mon, Jan 16, 2023
“Very Good”
About ACE Rental Cars: 10.0 /10
Excellent experience! Smooth process. Hybrid car with suprisingly low fuel consumptiom
About QEEQ: 10.0 /10
I inadvertently joined the diamond memebrship program, which taking into account my profile as a traveler, I am unlikely to nuse in the future. The website should be more specific and clear when offering this opition to the client!

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