1. The brakes were giving loud stressing noise when applied. The vehicle should have been checked before releasing. 2. Wanted to delay pickup time by 1.5 hrs due to my flight time arrival and called the Australian number from Malaysia. The customer service personnel recorded my request but not able to email me confirmation. Passed me to another lady who wanted to charge me a lot extra for the delayed-pickup request which I find ridiculous as it was still within my booking period and I have no intention to delay the drop off time. She finally relented after my reasoning and said will inform the pickup location. Also said that she will email me my requested pick up time confirmation. I DIDN'T RECEIVE THE EMAIL.

I was given a Mitsubishi ASX which is under the Compact SUV category. It was an excellent vehicle and the boot space is the best I have experienced for a Compact SUV

I am happy with the car quality and condition, the rental car price is reasonable too.

very good service

give more coupon and promotion

Why the car does not come with removeale carpet? I got my shoe with sands, I wish to remove it, but find it hard without the removeable carpet.