QEEQ CAR RENTAL REVIEWS

I though that the staff were very ignorant and unhelpful when I needed assitance with the child seat, also I asked for a toll tag and never received it, there seemed to be nobody at the desk when I needed assistance. Need more task lighting in the pick up area, how is anyone suppose to install a seat in bad lighting

Booking was a breeze

Great people in Leros, very kind, professional & cooperative, thank you... Cars tired due to end season.

Great to see Easyrentcars.com is among the very few sites you can internationally book a car in Leros island. We hope the same can be valid in other islands like Lipsi, Symi and Kalymnos.

Good

Good

The pickup can be made faster. The car was very good value for money.

Easily the worst hire company ever. Nobody to handover vehicle. No staff on the counter just a phone number. A phone call was made and all I got was an idiot asking me if I wanted a taxi. In the end I had to get the airport staff to phone the hire company. It took over 90 minutes. The deal was advertised as a meet and greet service. Returning the vehicle was even worse . I was concerned with not finding staff to handover vehicle and missing the flight. I had to take the vehicle to the companies storage area . This place is very hard to find not being signposted. I had to drag my bags over a rough gravel parking area and then to a train station. As of the beginning of October this company no longer has a counter at the airport. The main hire office is at a Toyota dealer near don muang airport. The head office is at a taxi dealers near lad Prao . There is no hire service at don muang. A terrible hire experience.

No comments

It would of been helpful for someone to walk us thru the navigation and features on the car

The car and most things are good. The only great challenge is this particular Hertz does not really serve international customers as they do not speak English. The many times I called, they simply said "No English" in Italian. Perhaps, it's just the phone call but no, it was the same when I do the pickup. The main guy who runs the business and a mechanic can't speak anything English! Don't get me wrong, he's nice and responsive. And he tried to do hand signal, etc, but really communication is very challenged here. Hertz should have a special sign that says 'Italian' language only. Otherwise, this is quite futile.

All good. Did not need to call any of the 24 hours numbers, but the online support and enquiry were all very good.

Counter staff at Lotus were extremely helpful and didn't unnecessarily push and extra insurance. They gave great tips on where to visit, as well as a thorough explanation of the rules of the road in Iceland. They don't look to charge you for hidden costs and return was painless with no worrying about car condition involved. Superb service - other car rental companies should take note and learn from Lotus.

It was a shame the way the car was. Absolutely full of rubbish, hairs, food, and bad smell. Disgusting. It was dirty outside and inside. In addition, the screen didn't work.

Bargain Car Rentals were excellent. The staff were helpful and efficient. The pick up/drop off to and from the airport was smooth and prompt. The price was competitive and I have no hesitation in recommending this company. I will hire a car again from them.

Using Easyrentcars was easy and efficient. Definitely no problems with using this company.

10 year old car, many issues, light problemes and TIRES at 10% of life, in a country with heavy rains, 1 seatbelt no working,

Very smooth transaction. Service personnel was punctual and waited for us even though we got delayed at immigration.

Nil.

Refund of deposit still not returned and they have not been contactable by phone. Pick up was long winded.

10 out of 10 will use it in the future.

The car was not my expected , And the car have damage on the body they did not mention it .

The staff at the counter are really nice and proactive. They helped me as there was a problem. The cars are not brand new, they can be a little old so the drive isn't as nice. But still very good.

Very easy to use and quick. They usually have the best prices online. I hope they stay this way.

Très bonne voiture de location. Rien à dire à part le nettoyage un peut bâclé dans l’habitacle.

Very friendly staff

Extremely helpful and knowledge front desk was processing rental bookings fast. The up sell of insurance wasn’t expensive and that waived off deposit as well which was a good proposition. The car was fairly new and was clean. The pick up as well as drop off instructions were given very previously and clearly by the front desk. Overall, Madeira Rent is very professional and reliable operator.

I have been using EasyRentCars and it’s my go to source for car rental for any part of the world. It’s super easy to use (especially the mobile app), reliable and the customer service is very courteous and prompt. I highly and always recommend EasyRentCars.

I don’t like it because they take the deposit without any causes and i send mail but i did not get any answer .