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FOX RENT A CAR, San Francisco Airport Car Rental

FOX RENT A CAR 3000+ ratings, 27 reviews

San Francisco, California, United States

7.1 / 10 Good

FOX RENT A CAR - San Francisco Airport Information, Car Rental Instructions & Policies

Store Location

780 N MCDONNELL RD

Telephone

+1 (415) 917-2713

Pickup from Branch or Car Park & After Hours Pickup

The FOX RENT A CAR - San Francisco Airport car rental location is located out of the airport

Take the light rail Blue Line at the airport and get off at the Car Rental Center , you will see the car rental hall and the car rental counter are gathered here.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD 150-100030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, Discover, AMEX

Visa Master Discover AMEX

DinersClub,JCB are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

19 - 80 years old

Young Driver Fee applies at 19 - 24 years old with charge of USD 20 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Domestic License + Official embassy translation in English

Please note your English tasnslation should be authorized by the embassy.

Driving License of the Peoples's Republic of China + Translation of International Driver License

Translation of International Driver License

For local renters, you need to bring:

Full Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 10.99/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 10.99/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 10.99/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 10.99/day

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from San Francisco Airport

Railway Stations

2.1 mi from Caltrain - Millbrae Station

Hotels

6.3 mi from Mission Inn

7.5 mi from Bernal Heights Mission Studio

7.6 mi from AMSI Noe Valley/Glen Park (AMSI-SF.NVAR0365)

Other Landmarks

9.5 mi from Mission Dolores

10.5 mi from San Francisco City Hall

11.3 mi from InterContinental Mark Hopkins San Francisco

FIND ME A CHEAP RENTAL
Map view of FOX RENT A CAR Store Location
coordinates: 37.62843 -122.40037

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 7.1 / 10 Good

  • Vehicle condition: 6.7
  • Vehicle cleanliness: 7.3
  • Spaciousness: 8.2
  • Counter staff: 5.4
  • Pick-up location: 6.8
  • Drop-off location: 7.9
  • Pick-up time: over 60 mins
  • Drop-off time: 0-10 mins
  • M.Kardad

    San Francisco

    8.3 /10 Very Good

    Reviewed: Monday, October 25, 2021

    The car had a lot of mileage and didn’t have any new features Good service
    Read More >
  • V.Srivatsan

    San Francisco

    7.3 /10 Good

    Reviewed: Monday, October 25, 2021

    Waited for a while during renting process. The biggest issue was that there was no indication at reservation time that basic legally required insurance was not included in the rental rate. This was not being transparent on the part of both easyrentcars and Fox rent a car. Hence, I had to pay a lot more during rental for insurance which made this a much more expensive rental than I thought it would be. Very disappointing experience and non transparent rate display during search and reservation time. The cost of extending the reservation by a day was very exorbitant.
    Read More >
  • Anonymous

    San Francisco

    9.7 /10 Excellent

    Reviewed: Monday, October 25, 2021

    Robinson and Francis at the pickup desk and garage were great.
    Read More >
  • Anonymous

    San Francisco

    7 /10 Good

    Reviewed: Monday, October 25, 2021

    Wait time was more an hour to pick up the car i received, the staff tried to upsell everyone over and over again. Car I ordered was unavailable. Return area has no carts to help getting luggage to terminal. Staff is at Fox is generally disinterested. Will never rent from Fox again.
    Read More >
  • Simon Crow

    San Francisco

    9.3 /10 Excellent

    Reviewed: Monday, October 25, 2021

    Counter staff were straightforward and helpful. But she kept pushing for extras, none of which I needed. A bit tiresome!
    Read More >
  • C.booram

    San Francisco

    4.3 /10 Average

    Reviewed: Monday, October 25, 2021

    I made a reservation two weeks before and when went for pickup even they have the cars available they repeatedly saying those are not available and giving for others. They constantly saying to upgrade and trying to make me to pay more....I wish if they could have give available car based on their priority bookings and vehicle class then It will be good and they have given me dirty car and the condition was bad with some sensor lights on the screen
    Read More >
  • M.Mathews

    San Francisco

    7 /10 Good

    Reviewed: Monday, October 25, 2021

    The car was exactly what we needed and reserved for us. The issues began when we had a flat tire and needed assistance. Roadside assistance and customer service through fox was horrendous. Luckily my husband was able to put on a spare and we drove to the nearest fox location to swap out the vehicle. They did proceed to charge us since we did not fill up gas on the way with a donut on the car. Classy service.
    Read More >
  • J.Cardenas

    San Francisco

    8 /10 Very Good

    Reviewed: Monday, October 25, 2021

    To slow to pickup!
    Read More >
  • X.BROCA

    San Francisco

    5.7 /10 Average

    Reviewed: Monday, October 25, 2021

    La voiture avait un roulement de mort, elle faisait un bruit énorme en roulant. Chaque soir nous avions mal au crâne. La pire experience de ma vie! À fuir ! En plus si on ne prend pas leurs assurance à 20$ par jour ils ne vous laissent pas partir avec la voiture ! Arnaque total !
    Read More >
  • W. & N. Liska

    San Francisco

    3.7 /10 Poor

    Reviewed: Monday, October 25, 2021

    This was the worst experience I have ever had renting a car. First we wanted a Jeep Grand Cherokee. What we got was a Mitsubishi which is smaller than a Jeep Grand Cherokee. But it all started when we got to the counter and had to wait for over an hour to get service. Everyone in line was complaining. Then we finally get to the counter and they try to sell us everything they can think of when we had already declined it when we booked. When I complained about the size of car we had paid for they proceeded to tell us that they do not have Jeep Cherokee at the same time the screen behind the counter was advertising the Jeep Grand Cherokee. When I mentioned it, the girl became very nasty. When we got to the garage to pick up the car, there was a Jeep Grand Cherokee there. The minute we opened the doors to the car, it smelled like someone had been on a horse farm with it. After sitting in the sun almost every day, it smelled even worse. I mentioned it to the attendant and he just ignored me. Because of the service we got, I made sure to check the car before we left and the back was all scratched so I made the attendant note it on our paperwork so we would not get charged for the damage. I will NEVER rent from FOX in San Francisco again. Worst experience renting a car ever.
    Read More >
  • D.Kohl

    San Francisco

    7.7 /10 Good

    Reviewed: Monday, October 25, 2021

    Everything was fine except the pick up wait was unacceptable. We were standing in line for over 1 hour. Despite the amount of people in line the staff was very friendly.
    Read More >
  • k.gu

    San Francisco

    5.7 /10 Average

    Reviewed: Monday, October 25, 2021

    Overall, everything is relatively reasonable even it takes longer time to get phone call reply. The only thing I felt very unpleasant is that counter staff at SFO quite unfriendly or not professionally at all.
    Read More >
  • Gabor Koncz

    San Francisco

    6.7 /10 Average

    Reviewed: Monday, October 25, 2021

    I can promise you I will never rent from Fox and I will tell this terrible experience for all of my friends.
    Read More >
  • Anonymous

    San Francisco

    4 /10 Average

    Reviewed: Monday, October 25, 2021

    J'avais déjà acheté une assurance avec vous en plus de ma propre assurance. FOX RENT A CAR m'ont par contre dit que je devais acheter une autre assurance pour être légal en Californie (à ce moment, je ne sais pas encore si c'est vrai). Après un peu d'argumentation, j'ai perdu patience et j'ai demandé le prix à leur employé. Il m'a répondu 20$ pour la semaine. J'ai alors accepté puisque ce n'était pas cher. Finalement, ce n'était pas 20$, mais plus de 300$. Quand j'ai dû payer, j'ai demandé à leur employé pourquoi le montant total de la facture était si élevé. Il m'a répondu que c'était parce qu'il y avait un dépôt, ce qui n'était pas vrai, le dépôt était sur une autre transaction. Bref, je me suis fait voler 300$.
    Read More >
  • Anonymous

    San Francisco

    6.3 /10 Average

    Reviewed: Monday, October 25, 2021

    We had booked a SUV and when we go to the counter we were told they do not have it. We were given a mini van. The car was horrible and did not even have a charging spot. After persuading the staff we were asked to come the next day to get the SUV. It was a long drive for us with all the traffic. This spoilt our vacation.
    Read More >
  • L.Arbelaez Quintero

    San Francisco

    10 /10 Excellent

    Reviewed: Monday, October 25, 2021

    Great service. Always committed to help
    Read More >
  • Anonymous

    San Francisco

    8.3 /10 Very Good

    Reviewed: Monday, October 25, 2021

    Car was great, it was a hybrid and had great mileage. My only issue with the company is the horrible waiting time to collect your car. There were a total of 3 counters serving customers and somehow they managed to only clear 6 people in the hour that i was waiting in line. Absolutely inefficient and a lot of upselling of insurance at the counter. Just tell them you’re not interested and are in a rush so you need to be on your way.
    Read More >
  • Anonymous

    San Francisco

    5.7 /10 Average

    Reviewed: Monday, October 25, 2021

    All the service providers at the front desk were rude and unprofessional. Such as rolling their eyes, complaining about the customers, not being patient to those with language barriers, testy when you ask questions. When I called the company about a question I was on hold for 30 minutes and no one answered. Also because I rented the car for 26 hours they charged me for 2 FULL DAYS.
    Read More >
  • S.Jolin

    San Francisco

    6.3 /10 Average

    Reviewed: Monday, October 25, 2021

    The picking up process was terrible. One staff member and at least 6 people was waiting in front of me for their car. The staff member propose many insurance saying that I'm not covered in CA. Not invent true. She told me that it was almost impossible to drive in the bay area in SF without a fast track device. I didn't go through any toll in my entire 2500miles in california. I remembered that fox serviced in SFO was bad, but not like this. The return in SAN was easy and I had a flat tire in SAN and the service was very good and helpful!
    Read More >
  • A.Chang

    San Francisco

    7.3 /10 Good

    Reviewed: Monday, October 25, 2021

    Very inconsistent customer service. Processes are very confusing - almost got overcharged. Waiting time is very long at pick up.
    Read More >
  • Anonymous

    San Francisco

    7 /10 Good

    Reviewed: Monday, October 25, 2021

    We reserved a mini van, but were told none were available. We would have to wait over an hour. When I reluctantly decided to wait (because we needed the space), I was offered the option to pay $96 for a Ford Explorer. When I declined, the person reluctantly provided me alternatives (e.g. could not up sale me). Could not explain why a car I reserved 2 months ago was not available. Found chicken bone in the back seat!
    Read More >
  • Y.Li

    San Francisco

    7.7 /10 Good

    Reviewed: Monday, October 25, 2021

    The car was not my expected , And the car have damage on the body they did not mention it .
    Read More >
  • L.Ilagan

    San Francisco

    6 /10 Average

    Reviewed: Monday, October 25, 2021

    Pick up time in line was way too long
    Read More >
  • S.Smith

    San Francisco

    8.7 /10 Very Good

    Reviewed: Monday, October 25, 2021

    The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.
    Read More >
  • Anonymous

    San Francisco

    5.3 /10 Average

    Reviewed: Monday, October 25, 2021

    Never again. Staff was inept, slow and kept trying to hard sell fuel and insurance. They blatantly lied and said my AXA coverage was useless and did not include theft, just to make me pay for additional coverage. When that failed, they kept us waiting for 30 minutes cos “the printer didn’t work”. At the garage, no one helped us when we couldn’t find the fuel gauge and trunk buttons. Just awful overall.
    Read More >
  • J.Giluso

    San Francisco

    10 /10 Excellent

    Reviewed: Monday, October 25, 2021

    We waited 2 hours at the airport to pick up the car. Only 2 people were working and one conviently went to lunch.
    Read More >
  • Anonymous

    San Francisco

    8.7 /10 Very Good

    Reviewed: Monday, October 25, 2021

    The pick-up location is in a combined center with all other rental companies, fox's line is not as crazy as other big names so you are able to save time. The card they provided to us is very good in condition and they don't push hard to sell you insurance, overall recommended!
    Read More >
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