PARIS CHARLES DE GAULLE AIRPORT CAR RENTAL REVIEWS

The staff was extremely arrogant. The car was already very old, with almost 80,000 kilometers on it, and should not be rented out. On the fifth day of driving, the central door lock broke, and we needed towing assistance. Even the towing service couldn't help, and the car was towed away.

Initially, I received the reserved Peugeot 508, which was brand new with less than 1000 kilometers. Unfortunately, the air conditioning broke down after a day. Luckily, I was in Paris, so I went to the airport to exchange the car and was given a Ford KUGA hybrid with 8000 kilometers. It had more space and was fuel-efficient. When picking up the car, they only asked about insurance and explained how to claim it with the insurance I bought from QEEQ. There was no further upselling, and the service attitude was excellent.

Good

Overall, very average experience. No one was there to assist with the car pickup. The order indicated pickup at T1, but the counter staff directed me to T2.

The staff's service attitude at pickup was good and patient.

Satisfied

The most unsatisfactory experience.

Satisfied

Waited three hours to get the car

Satisfied

Very satisfied!

Great service

This is my first time renting a car abroad. I didn't purchase insurance on the Zuzuche App, but when I arrived at the shop, the staff told us that without insurance, we would have to pay for any personal incidents. So, we ended up buying a rather expensive insurance from them.

Overall service was acceptable

Very satisfied

Very satisfied.

처음 사용해 본 브랜드인데, 성능에 매우 만족합니다

Unfortunately, I couldn't rent the Fiat 500

Overall service is satisfactory

Very satisfied