Staff just handed the keys to me after signing the documents. No one escorted to the vehicle to inspect vehicle with me. Vehicles interior was not fully clean some garbage was left in between the seats and the car just should have been cleaned proper before next driver. Upon return of the car handed keys back to counter staff and was questioned about the end mileage of the car, wasn’t aware that was required from the driver.
Al llegar a mostrador, el personal no tenía idea de mi reserva, tuvo que hacer varias llamadas para confirmar y tuvimos que esperar aproximadamente 30 minutos, en lo que llevaron el auto desde otra oficina.
Car had 59,000km and showed its wear. It didn't look great, but ran just fine and was economical on fuel. Staff was helpful and marked all scrapes and dents on the outgoing and incoming car condition sheets. Very good experience.
The car was much bigger than the one we selected which was fine except for the gas usage. They charged a $1000 deposit even though we purchased coverage through EasyRentCars and had my own auto insurance. They also did not give me a receipt at drop off and then charged me an additional $120 without contacting me or giving me a reason for the additional charges. I would definitely avoid one switch for future rentals.
“A car is good. People in France driving like crazy.”
About Hertz:7.3/10
Staff at pick-up and return is very helpful. But beware not to pick up between 12.00-14.00. It's their lunch time no one open the door for us. Or maybe it's not a big city so no one operate during lunch time
About QEEQ:7.0/10
Booking platform is good but recommend to show why we cannot book on Sunday. This is not first time I travel by rent a car but it's first time I found that they not open on Sunday. So thinking about who rent on Sunday!
1. From the easyrentcars my request about 2 child seat was confirmed, but in the place no. It's good because we saved money for it, but it's not normal.
2. The deposit was taken doesn't matter that we paid full insurance
About QEEQ:10.0/10
The same cost for full insurance as in rental? Why not cheaper?
La atención del mostrador pésima
Poco amable ,no se molestó de explicar lo necesario.
La clasificó con 1 a Maribel
Nos hizo pasar a lavar el auto porque cobran 30.000 por limpiarlo creo que el lavado debe estar en el precio
Visited Malaga before collecting car but was unable to find a way back to the rental car desk in the terminal. All the signs lead you to the garage but was able to use the voucher to pick up the car at the Interrent office in the garage.
About QEEQ:10.0/10
Price dropped shortly after booking so should be getting a partial refund soon.
The service staff was very friendly and helpful. However the car was in a terrible condition. More than 150.000 km, old and we also had to inflate the tires before returning.
About QEEQ:10.0/10
I always trust easyrentcars for renting a car anywhere in the world...!
“I have every confidence in EasyRentcars but you need to tame the upstream providers somehow.”
About Drive On Holidays:9.3/10
Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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