Drive On Holidays - Faro Airport Information, Car Rental Instructions & Policies

It was hard to find the staff at the airport for the shuttle to the car hire compound. The car was very scratched, dented, scraped. Service from staff was good.

Easy and seamless hire with no hidden extras. Very good value.

The car Renault Clio was exactly what I needed for a week. It was clean and reliable. The staff at Drive on Holidays were friendly and helpful. I would definitely use them again and recommend to others.

I will never rent from Drive On Holidays again. Their business model should be audited as they are running a scheme where if you don’t purchase their insurance, they will find a mark on the car that you didn’t make and charge you an astronomical amount for it.

On pick up drive on holidays wanted a deposit of €2100. There was no mention of this when booking through easy rent cars, only when my booking was completed. I also paid for the collision damage waiver when booking so I was a bit surprised to find I had to pay the €2100 deposit to cover any damages to the vehicle! Drive on holidays then try to get you to take out their damage waiver when picking up the vehicle despite the fact that I have already purchased a damage waiver through easy rent cars. When returning the vehicle I was charged an additional €30 to drop the vehicle off before 8:00am. There was no mention of this during booking or vehicle pick up.

Excellent service, great car. Would defo recommend.

The first car they tried to give us was a VW Golf that was in very bad condition and we refused to take it. It would have been impossible to list and note all of the damage to that vehicle inside and out. They then found us a Fiat that had just been returned, cleaned it and let us have that, so the problem was solved with 30 minutes wasted. They should not have cars like the Golf on their fleet as it was very much below standard.

Pick process was long and you could think of ways of speeding it up

Really friendly service. I am their regular customer.

Car wasn’t ready, even though I ordered it for an hour before my I travel, it wasn’t cleaned, so had to wait, the car had marks everywhere. The worst experience I’ve ever had hiring a car

Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.