Counter staff was excellent, but there was no one there briefly when we arrived to drop the car off early. They weren't long, but a key drop off box or a note on their door would have been good. If we had waited longer I think we might have been cross.
I did ring and ask if they offered discount to Rio Tinto staff and I was told no.
I wasn't aware that Europcar was previously thrifty, and we previously got a Rio discount via Thrifty
I was quoted 900 dollars and ended up paying 1450, with lots of hidden stuff impossible to understand from the invoice. I have already filed a complaint
About QEEQ:8.0/10
Booking process was easy, but I ended up paying way more than I was quoted. I have no idea whose fault is that but you should make sure what you quote is actually what people pay
they have given us the wrong drop off location even though we hav asked for it and confirmed by the staff however, the location was 45 min away from where we requested the drop off and staff said that qeeq designated the drop off location.
the car was damaged in several locations around the body
“Easy straight forward booking, quick easy pick up and drop off. Decent car for what I needed.”
About Budget:8.0/10
Car first offered was not compatible to my Sat nav connection. Had to arrange an older car which had the required connection plug. Staff did all they could to sort this out for me. As a vital piece of equipment, this should be made clearer to people at the time of booking.
“Good comapny-good car- friendly people that help out”
About City Car Truck:8.0/10
Very friendly people at the counter as in the shuttle picking you up from the Air port. Seat in the car not great but that was probably the model of the car. When checking the car the marked all damages on the car before rental very easy, no hussle like you can have normally when renting a car. I will use them again when visiting Canada, good price-quality ratio. And no upselling or other stupid things at the counter, just picking up the car you booked, very nice experience:)
About QEEQ:8.0/10
Good website that helped find a well priced car and good low priced insurance with it.
“I would appreciate compensation for dirty vehicle. Unfortunately I did not take pictures”
About Budget:6.0/10
Car was very dirty inside and out and this was a disappointment for me.
There was food remnants on the seats inside.
Outside windscreens were very dirty as well and vision was difficult as a result - front and back.
On questioning the staff at Budget Jerusalem when picking up car I was informed that they didnt' have time to clean the vehicle.
Very impressed by the service. Car was nearly brand new and very good condition and smooth drive. Deposit was immediately refunded after car was returned.
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