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not a good experience

Reviewed: Mon, May 16, 2022
About Keddy by Europcar: 4.0 /10
they have given us the wrong drop off location even though we hav asked for it and confirmed by the staff however, the location was 45 min away from where we requested the drop off and staff said that qeeq designated the drop off location. the car was damaged in several locations around the body
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding.
Small SUV | Audi Q5 Hybrid Automatic-hybrid or similar

Relevant Reviews on Keddy by Europcar NAPLES CAPODICHINO AIRPORT

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Convertible | Audi A3 Cabrio or similar
Reviewed: Tue, Aug 27, 2019
“great car good price”
About Keddy by Europcar: 8.3 /10
it would be useful to know that you need to go to the Europe car pick up ahead of time as we had been looking for a company called Keddy
About QEEQ: 10.0 /10

Georgi Mateev

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Economy | Peugeot 208 or similar
Reviewed: Thu, Aug 15, 2019
About Keddy by Europcar: 8.3 /10
Keddy's service and car was OK, no issues whatsoever.
About QEEQ: 10.0 /10


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Mini | Smart Forfour or similar
Reviewed: Tue, Jul 2, 2019
“Frustrating - reasonable price, nice car but horrendous service on pick up and over the phone”
About Keddy by Europcar: 6.0 /10
Wait time and customer service upon collection were both the worst we have experienced. Stating collection is "in terminal" is very misleading as you have to use a bus to the collection area. Car was clean and in good condition, exactly what we needed for the trip. Rental was reasonably priced.
About QEEQ: 10.0 /10


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Economy | Renault Clio or similar
Reviewed: Fri, Jun 7, 2019
“bonne expérience à l'exception de la recherche d' un local appelé KEDDY qui n'existait pas.”
About Keddy by Europcar: 6.0 /10
sur mon bon de réservation il n'était pas écrit europcar j'ai longtemps cherché ou m'adresser. j'avais demandé une voiture avec un GPS, il n'y en avait pas. voiture sale (crotte d'oiseau)

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Medium SUV | Renault Kadjar or similar
Reviewed: Mon, May 6, 2019
“Vehicle not matching the category booked”
About Keddy by Europcar: 6.3 /10
The car supplied (Volvo V40, changed after negotiation for a Fiat Tipo station) did not match the category booked / paid for (Renault Kadjar / medium SUV)
About QEEQ: 8.0 /10

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