QEEQ CAR RENTAL REVIEWS

Polite, effective and quick staff for a competitive price.

Tres mauvaise expérience, plus de 3h d’attentes pour récupérer le véhicule, un personnel désagréable à souhait. Notre week-end à très mal commencé.

Ras

Green motion staff at Stansted office is great, very helpful and nice.

Simply the best way to rent a car

They were great.

Great customer service. I e-mailed a question and heard back right away!

First time with you excellent service and price reception and pick up staff 5 stair will use again quality and price can’t be beaten cheaper to rent then use a taxi it’s win win for me

Booking system easy and cancellations are free if you change your mind so you have nothing to loose

Everything was great EXCEPT trying to find the drop off at Ontario Airport. 2 loops around the Car Rental agencies only to find out that FOX is off site !!! Very frustrating when your trying to catch a flight ! Then 2 MORE shuttles before getting to the airport !!

You guys did great !

No information provided on HGS sticker. Multiple phone calls and online chats gave conflicting information and in the end provided no help. No sticker on car, still not sure car was registered for HGS. Never received a green light when using tolls. Staff on return tried checking but in the end told us to go, that there will be no problem. Here hoping no fines come through. Otherwise car condition was good.

I did expect that one of the counter stuff representatives would escort me to the car at pickup and make sure everything is ok with the car and maybe even provide some useful information about the car. I didn't get the car I selected but they didn't promise that, so I guess I can't complain about that. Anyhow the car was in similar size.

The Car Rental Company (Click Rent) is a fraud. They gave me a car which was driven for 89,000+ kilometers, and therefore wasn't in a good condition. After the rental expired and the car was returned in the same condition - they confirmed it, and signed "OK" on my sheet. 4 days later, they sent me an invoice charging me Euros 1600 for "BROKEN CLUTCH". This was without any explanation or any prior notice, or dispute resolution. I would strongly recommend against hiring from Click Rent!

Long walk from counter to car but relatively easy. Good service although only a small office so only 1 member of staff at counter. Quick to pick up car once we were seen at the counter.

Cheapest prices around. Good communication via email

Long waiting line, assistant at the counter attempted to sell additional services by simply not telling the truth about contract terms (she called one of the additional services a "local tax").

Perfect customer service, eager to help at any given moment.

Car exceeded expextation Took a bit longer to get the car than expected.

All was super, thanks a lot!

Booking was smooth and with best price!

Counter staff was fine. The car was dirty inside and for the low mileage seemed to be in rough shape. Sometimes shifting the gear was difficult and when I went to add my Sunpass Transponder it said there were unpaid tolls on the vehicle from July 2019.

Easyrentcars was simple to use and I have used it a couple of times now for Orlando car rentals.

The Office was closed by 12pm even though pickup was stated as 12pm. I had to rent from another company for 1 day so it cost me more money. They should have send a reminder to say they close before 12pm so that customers will not be left stranded

The counter staff were very helpful on arrival and departure. The car was excellent and reliable. A perfect rental !

First time on the website but will always be my first port of call from now on. Excellent rates and easy to use. Received an email reference extra charges for driving in France which were absolutely as we expected.

We had to wait 40 minutes before someone picked us up at airport. I tried to call customer service and was on hold for over 20 minutes.

Amazing experience with routes. Staff was very friendly and the process was super smooth.

I loved using the easy rent cars app. It is very intuitive and provides the best rates. Keep it up guys.

Goldcar at Toulouse Airport fell very short of our expectations. The lady at the Goldcar desk had only one mission, and that was to get us to buy extra insurance. I politely advised her that since I held an Excess Car Insurance policy I felt I was fully covered and did not need anything extra. She was insistent that this would not be enough and that without a payment of at least €138 (more than the cost of the car hire itself!) we would be worse off. She used the most incredible scaremongering tactics to try and get us to buy into the unnecessary insurance. In 30 years of hiring cars I have never experienced such dreadful and unprofessional behaviour at a car rental company. The pick-up process took a very long time as the lady went on and on about how much we'd have to pay if we didn't take the extra insurance. She was clearly annoyed that we did not take her "advice". The whole experience was dreadful. I would not have expected to deal with a company like Goldcar having booked my rental car via EasyRentCars.

Amazing amazing amazing there not one time I book and they disappoint. They either go above and beyond or go above and beyond.

Great service and very simple. I wish they bring back the 30$ referral coupon.