SPLIT AIRPORT CAR RENTAL REVIEWS

The car was quite old. Well over 200,000km on the clock. Quite a few scratches and bumps but the car worked well.

I had to change my first car because after 20 km I got message " No oil in the engine". So, I lost 2 hours from my schedule.

Addcar rental is fake rental company. Realy I rented car from Prestigo rental comp. They charge me for using ferry 50 euros, and for green card for 70 euros, what I never experienced before when renting a car. Staff at counter were very good and heplfull. In future I wil not rent a car with ADDCar rental and i will not recomened other people to rent wit this company.

Very good. You have stop any other work with ADDCar rental.

The car was just fine, but there was a major problem. The cigarette lighter did not work. We asked about it when we received the car and they said it would work. But as we were driving we found out both cigarette lighters were disabled and non-functioning. We NEEDED the lighters to plug in our GPS. So to find our way, we had to use our back up battery pack. Thank God we had it!! But it was dangerous to put this heavy thing on the dashboard. This was unacceptable and we would like some kind of discount for future bookings. Thank you.

Very good.

The car straight up showed an alarm from the tyre pressure captors, which the staff disabled claiming it was an issue with the captor. A couple of hours into riding the car and begin far from the pick up location, I start getting random alert messages about front assistance and other brake related warnings, WHILE RIDING. When I went digging into the car's status messsages I find out that service is 5000KM LATE. A totally unacceptable situation, so I sent to the nearest Hertz agent and found a person who wanted to send me back with the car claiming that he could change the oil if I wanted but that's it.... Upon insisting that I would NOT go back with an unsafe car and needed a replacement. He was not getting any support from his management, but eventually managed to give me an equivalent Hyundai that was there (and still dirty). This 2nd car did not have all the warnings flaring up, however it was almost a 100000km old, the clutch was sloppy, the brakes were almost non existent and required extreme anticipation on the road. Not mentioning all the dents and scratches all over it. Both cars were completely lacking engine torque and were absolutely ridiculously slow when the road would take a slight climb up (which is.... everywhere in Croatia). I believed that a company like Hertz would be a safe choice, it was a truly awful experience and I never felt so unsafe in a rental, all while being in a foreign country with notoriously dodgy roads. I would be happy to file a claim for any sort of compensation from Hertz, but it seems they are dodging any responsibility and I don't care about a compensation in Croatia only, I picked up Hertz because it's an international company.

We booked a comfort type car (VW golf) but got an upgrade (VW passat) for mo additional cost.

The car was probably. slightly smaller than Id expected but that was offset by it being a premium class. Skoda octavia size was booked and we were given a Mercedes b class.

Very easy.

Everything was great. Fast and good customer service. No crowd. The car is even bigger than I expected.

Great service.

Staff were helpful and pick up was quick

Easy quick booking system

Car had a few dents and scratches all round, that wasted time taking pictures and noting the scratches

No, process was smooth

Nice people and made things very easy and clear

Excellent

Easy and quick

Nice service.

At collection the agent told us that as we were crossing an international frontier we would need to pay an additional 80 Euros. I said that I would not be crossing the frontier as I would be taking a ferry to the peninsula of Peljesac and then driving to Dubrovnic. Oh her said, well you will need to paid for extra insurance while you are on the ferry. He said it would be 30 Euros. I queried this and he then said well it would be up to the Budget agent at the drop off. In fact we did not need to pay any charge and I think this is a local practise to charge you more.

Great value. Better than booking direct.

Car was good

Long walk from counter to car but relatively easy. Good service although only a small office so only 1 member of staff at counter. Quick to pick up car once we were seen at the counter.

Cheapest prices around. Good communication via email

Long procedure to rent the car a lot of paperwork

The aircon on this c3 zapped the power on the car Had to turn it off to get over mountain Also the car would not fit two large suitcases

The rental was fine, nice car but they don’t communicate with you where to pick up or drop off. The front desk just says “when you leave the airport turn left and another left” it led to an empty lot, nothing about going across the lot, look for our sign... so multiple people were outside trying to figure this out. When doing back in, same instructions when asked if he or someone could guide us... he said it’s “across the lot” basically, not worth rebooking with them.

Voiture neuve en très bon état sans souci. Le personnel à l'accueil était très froid voire agressif. Nous avons cherché longtemps le lieu pour prendre la voiture, aucune personne dehors mais tous à l'abri dans une voiture climatisée, on ne pouvait donc pas les trouver ...

We didn't get a car because we would not buy an insurance