QEEQ CAR RENTAL REVIEWS

Everything was good and fast. The service is excellent!

The car was dirty and had a lot of scratches in the paint. It also had a lot of miles.

Unprofessional, Rude & Poor Service. Upon getting the Mazda CX-3, Procar staff named Christian did not bother to check the car together. All he said was you go round and take pictures of the car. Shouldn't they have a more professional renting procedure for customer's peace of mind? Car remote got cranky after the first few days. Thought was due to weak battery. On my 12th day, at the peak of the water fall, car remote could not work. Tried for closed to 1 hour in the freezing weather, and it suddenly works. On my 13th day, car broke down: Steering got very tied and indicator flashes pull over. Fortunately I was in a small town near petrol kiosk. Called Procar hotline, they referred me to a technical expert and requested me to change battery of the remote control. To diagnosed the problem I have to walked 20 mins in the rain to a shopping center to replace the remote's battery, but the engine still failed to start. Called Procar again, referred back to staff Christian. Requested him to checked my email of the dashboard indications, I sent. He got impatient and crudely exclaimed that he got 15 email addresses, which one am I referring to, when there is only one email stated on Procar website (Rude). Instead of getting an agent to take over, he asked me to seek help from kiosk attendance to run start the car and eventually to call a service agent to charge the car battery. That was when the kiosk attendance spotted the broken belt. Service Agent also wasted much time driving to and fro to look for right tools to install the belt. Wasted more than half a day of my leisure trip thus had to forego some destinations. Also had to pay for the service and got the refund later. Procar staff could have been proactive to contact and liaised with a service agent instead of having their customer diagnose and communicating via the kiosk attendance. As a leisure traveler, it's devastating: lost time, lost Skype cost, traumatized and stressed.

Tried to make me sign before inspecting the car. Said there was a car manual and it was not there. Brought the car wet so made it difficult to see any scratches on body work

Ended up with a Mazda 6. An amazing car. All sorts of extras that made driving easy.

Was a great experience.

I got upgrade car from Altis to CHR because the cars in stock was run out,and I love it.Everything was great.The counter is outside the airport,in the car park but they will have inside terminal soon.

Good

All good, no problems, deposit was a bit harsh!

Excellent services, Friendly & generous owner & salesman, comfortable car environment.

Keep up the good work

Keep up the good work

Didn’t get a golf as booked instead a Ford Focus

Brilliant service and lovely car. Nice and simple.

Platform easy to use and great prices

Confusing instructions on pick up area at airport. Person was not familiar with the airport layout. Long time to wait (told it could be up to 30 minutes) and office is long distance from airport. Told that the car was fully fueled but only 3/4 full. Multiple warning indicators in car including low windscreen fluid levels, low tire pressure and needing servicing. Only positive comment is the van driver was very friendly and helpful.

窓口で車のランクアップを勧められました。ナビのことを考えて、そちらに。アウディが来ると思わず、驚きです。 ただ、英語が少し早すぎて聞き取りが大変でした…。

わかりやすい。

Staff in office was rude. Goldcar took an extra £100 on pickup and only refunded £70. On drop off with no explanation of why. Terrible service and will never use again.

La réception de la voiture a été un peu bâclée notamment au niveau de l’explication du GPS . Mais c’est le problème au Japon, presque personne ne parle anglais.

Parfait

The car was an absolute dream to drive during our hire period. Initially thinking I needed an suv, but as it turned out the Chevy was an excellent drive. Good on fuel and with enough toys it was an all round solid drive.

Never used Easyrental before and was impressed with its overall service and realistic offers.

Friendly staff, clearly direction! Just we booked Audi but got Opel instead which a little bit disappointed!

So far so good

Car was very old and hard to find the location and they have charge me more what they have show me at booking time I am never going to work with TUF

For some reason i was charged extra 5 dollars. The guy at the counter couldnt explain why. He just said i have to pay it

When i was doing the paperwork I was told the car has NO DAMAGE. When i went to pick up the car on the 5th floor of the parking lot i saw a huge dent on the roof which apparently the staff was not aware of. I had to come down yo the office and raise this issue after which they changed the paperwork noting the roof dent. Had i not noticed this Europcar would have charged me for the damage. Sometimes we are in a hurry and dont inspect the vehicle and rely on the honesty of the cargire company. I certainly have learnt my lesson.