QEEQ CAR RENTAL REVIEWS

The car was great, but finding the rental counter in Boston was complicated, and it ended up taking far, far longer than it should've.

Order Dodge but finally come from Toyota. Without auto door make open and close door not easy for the side and back doors. The cleanliness inside vehicle is not very good.

Very bad service. This owner should not work in services field as he does not provide any. No one showed up at the drop off warehouse therefore I informed them 4 days before, by phone and confirmed time and day for returning the car As no one was on site "the drop off day" I phoned them 5 times +one text and no courtesy to at least acknowledge. I will never book again with them for sure.

予想以上に良い車を借りれたが、タイヤがパンクした時に工具はあるのにスペアタイヤがなかった。仕方なく、ロードサービスに電話連絡したが、トーサービスのトラックの到着が約束の時間より2時間半以上かかり、待ち時間が長く、空港へ台車をトリに行かねばならなく、無駄な時間を過ごさねばならなかった。

Car rattled a little, but survived teh trip

APEX rentals supply older cars. The condition of this 6 yr old veihicle was consistent with my expectations. The vehicle was a competent Toyota Corrola and although a lttle small for two large suitcases was never the less comfortable for two average sized adults. The pick-up at Christchurch and drop off at Picton were both very easy and hassle free. We hired a second car on the North Island when the Covid-19 restrictions hit. I want to express my heartfelt gratitude to Liam and the team for accommodating the the needs of visitor requiring to retain a car after the lock down on 25 March. Many other rental companies gave their clients less than 24hr notice to return their cars to a rental compound. Without the vehicle and the ad hoc arrangements implemented for the drop off of cars at Auckland Airport we would not have been able to connect with our repatriation flight to the UK on 28 March. Thanks APEX!!!

Brand new car and very easy pick up and drop off process.

Awesome support that's always available in the app chat function whenever I have any question.

They made a mistake in the of returning the car and it was a big trouble contacting them to solve the problem. Even I was told to go back to the same counter where I picked up the car to solve the problem. One time I went to different location and I asked them to change the date if return, the guy this is Richmond office mistake. They have to resolve it which means I have to go them. Also they charged my visa card 100 $$ twice which mean they charged me 200$$ as total They should be refunded . I am still waiting for the refund

Awful! They didn’t fulfil the booking. Arrived at counter, waited 40min to be seen then they said the booking didn’t have sufficient insurance and they wouldn’t let me take the car without paying another £200 extra for an extra insurance. Manager wasn’t available and didn’t have a business card. I’ve used plenty of slightly dodgy car companies but these guys (at least the ones I dealt with) are criminal.

The car I booked was not available, even though there were NO OTHER CUSTOMERS because of the coronavirus. And most other suitable cars were NOT AVAILABLE. Finally we were given a Ford Focus which was covered in scratches and damage. This was not a problem for me but led to some misunderstanding when I returned the car.

We did wait a long time to get a vehicle as the customer ahead did not have the correct booking information to hand and held up proceedings, and there was only one customer service rep serving at the time. The car had not been cleaned since the last rental, but the car performed as expected.

Excellent money saving deal. Got a fairly new vehicle. Was a very economical trip.

Thanks for looking for the best deals.

Vehicle advertised was not available. Had to upgrade to next level. Had to pay extra. Quite new vehicle so great to drive in comfort. All great otherwise.

Apex clearly has older vehicles (the one I received was 2015) but great value.

Car was excellent..charging $34 for 2nd driver was a bit annoying.

Easy and quick..no problems

Extremely unprofessional staff trying to exploit us during the COVID situation to charge extra for early drop off. ( you read that right , dropping early costs you more than twice the original rental). What’s worst you pay 20% VAT ON THAT

Professional and good.

The staff were AMAZING! They really went above and beyond for helping me to change my plans due to covid influences. They were very chatty and friendly and gave a shuttle bus to the airport

New cars, good people

Staff very efficient and helpful. Transferred immediately from airport to rental office. Vehicle exactly as requested.

I don't know why but they charged me extra $120